Dementia Care Home

Lindisfarne Hartlepool Care Home

Masefield Road, Hartlepool, Durham, TS25 4JY

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds54
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2023-02-07

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality58
  • Healthcare70
  • Management & leadership45
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-02-07

  • Is this home safe?

    Good
    The Safe domain was rated Good at the December 2022 inspection, meaning inspectors were satisfied that people living at Lindisfarne Hartlepool were protected from harm. Medicines management, safeguarding procedures, and staffing levels all met the required standard. The home had improved from its previous Requires Improvement rating in this domain, which is a meaningful step. No specific safety concerns were raised in the published inspection summary.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good, covering training, care planning, healthcare access, and nutrition. This means inspectors were satisfied that staff had the knowledge and tools to deliver competent care. The home supports people with dementia, mental health conditions, and physical and sensory impairments, so training breadth matters here. No specific findings about food quality, care plan detail, or GP access frequency were included in the available published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good, which is the domain most directly linked to how staff treat the people who live there. Inspectors were satisfied that dignity, respect, and compassionate interactions met the required standard. This domain covers how staff speak to residents, whether people are addressed by their preferred names, and whether care is delivered without rushing. No verbatim quotes from residents or relatives were available in the published inspection summary.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good, covering activities, individual engagement, respect for preferences, and end-of-life care planning. This means inspectors found the home was broadly meeting people's individual needs. The home supports a wide range of conditions, which requires a genuinely varied and adaptive approach to daily life. No specific activities, individual engagement examples, or end-of-life planning details were available in the published inspection summary.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    Well-led was the only domain rated Requires Improvement at the December 2022 inspection, meaning inspectors identified shortfalls in leadership, governance, or management oversight. This is notable because the other four domains were all rated Good, suggesting the care being delivered day to day was broadly positive, but the systems and accountability structures around it had gaps. The specific nature of those gaps is not detailed in the available inspection summary. The home's overall rating improved from Requires Improvement to Good despite this domain remaining below standard.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for both younger and older adults with varied needs, including sensory impairments, mental health conditions, and physical disabilities. Families dealing with vascular dementia have found stable, long-term placements here. The home accepts residents with dementia alongside other health conditions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Lindisfarne Hartlepool scores 72 out of 100, reflecting solid inspection findings across care, safety, and staffing, held back by a Requires Improvement rating for leadership and governance, which is the area families most need to watch on a visit.

Homes in North East typically score 68–82.
DCC Recommendation

Worth a visit

Lindisfarne Hartlepool, a 54-bed nursing home run by Gainford Care Homes Limited, was rated Good overall at its inspection in December 2022, with Good ratings across Safe, Effective, Caring, and Responsive. This is a genuine improvement on its previous rating of Requires Improvement, and inspectors found the home to be meeting standards in the areas that matter most to families: safe care, dignified treatment, and access to healthcare. The home supports a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The one area inspectors flagged as still needing improvement is Well-led, meaning leadership and governance did not fully meet inspection standards at the time of the visit. This does not mean the home is unsafe, but it does mean management oversight, quality monitoring, or staff accountability systems had gaps that inspectors identified. When you visit, ask specifically what has changed since the inspection: what the manager has put in place to address the Well-led concerns, and how the home measures whether those changes are working. Also ask about night staffing numbers and agency staff use, since these are the two areas where gaps most often appear between daytime inspection findings and the overnight experience your parent would have.

The three questions to ask when you visit

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In Their Own Words

How Lindisfarne Hartlepool Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Lindisfarne Hartlepool Care Home says about itself

Long-term specialist care for complex health needs in Hartlepool

Nursing home in Hartlepool: True Peace of Mind

When health conditions become more complex, finding the right care setting matters even more. Lindisfarne Hartlepool provides specialist support for people with multiple health needs, including dementia and physical disabilities. The home has shown particular strength in maintaining continuity of care through challenging times.

Care & specialisms

Who they care for

    The home cares for both younger and older adults with varied needs, including sensory impairments, mental health conditions, and physical disabilities.

    How they describe their dementia care

    Families dealing with vascular dementia have found stable, long-term placements here. The home accepts residents with dementia alongside other health conditions.

    “For families navigating multiple health challenges, stability and understanding make all the difference.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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