Cadley Hill View Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds66
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Sensory impairment
- Last inspected2023-03-04
- Activities programmeThe garden has become particularly meaningful for residents who've always enjoyed being outdoors. Ground-floor rooms offer direct garden access, letting people with green fingers continue tending plants and enjoying fresh air. Families mention there's plenty for residents to do if they want to stay occupied throughout the day.
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding staff who are warm and approachable, taking time to chat with both residents and visitors. The bright, airy interior helps create a positive atmosphere where people feel comfortable. Those who've experienced end-of-life care here speak of dignified, compassionate support when it mattered most.
Based on 10 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2023-03-04 · Report published 2023-03-04
Is this home safe?
{"found":"The home was rated Good for safety at the February 2023 inspection. The published report does not provide specific detail about how safety is maintained, staffing levels, medicines management, or how the home responds to incidents and accidents. A July 2023 monitoring review found no new concerns. The home is registered for 66 beds across a range of specialist needs including dementia and mental health conditions.","quotes":[],"family_meaning":"A Good safety rating is the minimum you should expect, but it does not tell you the detail your parent's safety actually depends on. Our Good Practice evidence base highlights that night staffing is where safety most commonly slips in residential care, and that high agency staff use undermines the consistency that people with dementia need. With 66 beds and a dementia specialism, you need to know the exact staffing numbers overnight, not just that they meet minimum requirements. The inspection text does not record this, so you must ask directly.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that inconsistent staffing, particularly reliance on agency workers at night, is one of the strongest predictors of safety incidents in dementia care settings.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not the template. Count the number of permanent staff versus agency names on the night shifts and ask what the minimum staffing level is for 66 residents overnight."}
Is the care effective?
{"found":"The home was rated Good for effectiveness at the February 2023 inspection. No specific detail is published about care planning, dementia training, healthcare access, or food quality. The home holds a specialist registration for dementia care, mental health conditions, and sensory impairments, which requires staff to have relevant competencies, but the inspection text does not describe what those competencies look like in practice.","quotes":[],"family_meaning":"Effectiveness in a dementia care setting means that staff know your parent as an individual, that care plans are updated regularly and reflect real preferences, and that health changes are spotted and acted on quickly. Our Good Practice evidence base identifies care plans as living documents that should be reviewed at least monthly and co-produced with families where possible. The inspection did not record whether this happens at Cadley Hill View. Food quality is consistently mentioned in 20.9% of positive family reviews as a marker of genuine care, and you will not know the standard here until you visit at a mealtime.","evidence_base":"The Leeds Beckett rapid evidence review found that regular, structured reviews of care plans, involving family members, are associated with better outcomes for people living with dementia and reduce the risk of undetected health deterioration.","watch_out":"Ask how often care plans are formally reviewed and whether you would be invited to contribute. Then ask to see a sample of how the home records a resident's daily preferences, routines, and life history, without identifying anyone, to judge the depth of personalisation."}
Is this home caring?
{"found":"The home was rated Good for caring at the February 2023 inspection. The published text does not include inspector observations of staff interactions, resident testimony about how they feel treated, or specific examples of dignity and respect in practice. The Good rating indicates inspectors were satisfied, but the basis for that satisfaction is not described in the available text.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews. Compassion and dignity follow closely at 55.2%. These are things you can only properly judge by visiting, watching how staff move through a room, whether they knock before entering, whether they use your parent's preferred name, and whether they seem hurried or unhurried. The inspection gives you a Good rating but no specific evidence to go on. The observation you make on a visit matters more here than any rating.","evidence_base":"The IFF Research evidence review found that non-verbal communication, including tone of voice, physical proximity, and pace of movement, is as important as verbal interaction for people living with dementia, and that staff who appear hurried cause measurable distress even when they are technically completing care correctly.","watch_out":"During your visit, stand in a communal area for ten minutes and watch how staff interact with residents without prompting. Notice whether staff make eye contact, use residents' names, and move at the resident's pace rather than their own."}
Is the home responsive?
{"found":"The home was rated Good for responsiveness at the February 2023 inspection. The published text does not describe the activities programme, how individual preferences are accommodated, or how the home supports people with advanced dementia who cannot join group activities. End-of-life care planning and complaint handling are also not covered in the available text.","quotes":[],"family_meaning":"Resident happiness is cited positively in 27.1% of family reviews, and activities and engagement in 21.4%. For someone living with dementia, a meaningful daily life is not a luxury; it reduces agitation, supports sleep, and can slow functional decline. Our Good Practice evidence base highlights that group activities alone are not enough: people with more advanced dementia need one-to-one engagement and access to familiar, everyday tasks. The inspection does not tell you whether Cadley Hill View provides this. Ask specifically, and ask what happens on a Sunday afternoon when the activity coordinator may not be on shift.","evidence_base":"The Leeds Beckett rapid evidence review found that Montessori-based and household-task approaches to activity, where residents engage in familiar, purposeful tasks rather than passive entertainment, are associated with significantly higher levels of calm and contentment in people with moderate to advanced dementia.","watch_out":"Ask to see the activities rota for the past fortnight, including weekends. Then ask the activities coordinator how they support a resident with advanced dementia who cannot join a group session, and what one-to-one time they typically provide each week."}
Is the home well-led?
{"found":"The home was rated Good for leadership at the February 2023 inspection. A named registered manager, David John Godrich, is recorded as being in post, and a nominated individual, Anna Gretchen Selby, is also named. The published text does not describe the manager's visibility, the culture among staff, how concerns are raised, or the governance processes in place. The July 2023 monitoring review found no evidence of deterioration.","quotes":[],"family_meaning":"Management stability is one of the strongest predictors of care quality over time. Our Good Practice evidence base identifies leadership continuity as the key factor in whether a Good rating is maintained or whether standards drift. A named manager in post is a good sign, but 23.4% of positive family reviews mention visible, approachable management as a specific reason for their satisfaction. You cannot assess this from the inspection text. Ask how long the current manager has been in post, whether staff feel able to raise concerns, and how the home communicates with families when something goes wrong.","evidence_base":"The IFF Research rapid evidence review found that homes where managers are known by name to residents and staff, and where staff report feeling able to speak up without fear, consistently outperform homes where leadership is distant or frequently changing.","watch_out":"When you visit, ask to meet the registered manager in person, not a deputy. Ask how long they have been in post and what the biggest change they have made since joining has been. A manager who can answer the second question specifically is more likely to be genuinely engaged than one who gives a general answer."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home provides specialist support for people living with dementia, mental health conditions and sensory impairments. They focus on caring for adults over 65.. Gaps or open questions remain on The team understands how to support people through different stages of dementia, helping residents maintain their sense of self and dignity. Staff work to ensure people with dementia can continue enjoying meaningful activities and connections. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Cadley Hill View received a Good rating across all five inspection domains in February 2023, which is a positive foundation. However, the published inspection text contains very little specific detail, direct observations, or resident testimony, so scores reflect confirmed Good ratings rather than rich supporting evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe finding staff who are warm and approachable, taking time to chat with both residents and visitors. The bright, airy interior helps create a positive atmosphere where people feel comfortable. Those who've experienced end-of-life care here speak of dignified, compassionate support when it mattered most.
What inspectors have recorded
Staff are noted for offering residents real choices in their daily routines, from small decisions to bigger preferences about their care. Families appreciate being able to approach staff easily during visits, finding them responsive to questions and concerns.
How it sits against good practice
If you'd like to see how the gardens and bright spaces at Cadley Hill View might suit your loved one, the team would be pleased to show you around.
Worth a visit
Cadley Hill View, on Darklands Road in Swadlincote, was rated Good across all five inspection domains at its inspection on 13 February 2023. A further review in July 2023 found no evidence to change that rating. The home is registered for 66 beds and specialises in care for older adults, people living with dementia, people with mental health conditions, and those with sensory impairments. A named registered manager is in post, which is an important baseline marker of stability. The main limitation of this report is that the published inspection text is very brief and contains almost no specific observations, direct quotes from residents or relatives, or detailed evidence of how care is actually delivered day to day. A Good rating is meaningful, but it tells you more about compliance than about warmth, atmosphere, or whether your parent will thrive here. Before making a decision, visit in person at a mealtime if possible, ask to see the staffing rota for the past week including nights, and speak to relatives of current residents if you can. The checklist below flags the many areas the inspection did not cover, all of which are worth asking the home about directly.
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In Their Own Words
How Cadley Hill View Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where garden views and gentle care help residents feel at ease
Residential home in Swadlincote: True Peace of Mind
For families searching for dementia care in Swadlincote, Cadley Hill View offers bright, welcoming spaces where residents can maintain their independence and interests. The home specialises in supporting people with dementia, mental health conditions and sensory impairments, with staff who understand how to help residents feel comfortable and respected. Located in the East Midlands, the home creates opportunities for residents to stay connected to activities they've always enjoyed.
Who they care for
The home provides specialist support for people living with dementia, mental health conditions and sensory impairments. They focus on caring for adults over 65.
The team understands how to support people through different stages of dementia, helping residents maintain their sense of self and dignity. Staff work to ensure people with dementia can continue enjoying meaningful activities and connections.
Management & ethos
Staff are noted for offering residents real choices in their daily routines, from small decisions to bigger preferences about their care. Families appreciate being able to approach staff easily during visits, finding them responsive to questions and concerns.
The home & environment
The garden has become particularly meaningful for residents who've always enjoyed being outdoors. Ground-floor rooms offer direct garden access, letting people with green fingers continue tending plants and enjoying fresh air. Families mention there's plenty for residents to do if they want to stay occupied throughout the day.
“If you'd like to see how the gardens and bright spaces at Cadley Hill View might suit your loved one, the team would be pleased to show you around.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
