Bayis Sheli Stoke Newington

What families say

Based on 4 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth55
• Compassion & dignity55
• Cleanliness55
• Activities & engagement50
• Food quality50
• Healthcare52
• Management & leadership65
• Resident happiness52

What inspectors found

Inspected 2022-08-25 · Report published 2022-08-25 · Inspected 1 times in the last three years

• Is this home safe?

  Good

  {"found":"The inspection rated this domain Good, representing an improvement from the previous Requires Improvement finding. Inspectors were therefore satisfied that the home met acceptable standards for safety, staffing and risk management at the time of the visit. A follow-up review in July 2023 found no new concerns. However, the published text provides no specific observations about falls management, medicines handling, infection control or staffing numbers. For a six-bed home supporting people with dementia and other complex needs, the detail behind the Good rating matters.","quotes":[],"family_meaning":"A Good safety rating is reassuring, especially given the previous Requires Improvement u2014 it tells you inspectors found real progress. But our family review data shows that 14% of families specifically mention staff attentiveness as a key concern, and Good Practice research consistently finds that safety in small homes often depends on a single night staff member. With six beds and a complex mix of needs, you need to know exactly who is in the building overnight and what their dementia training looks like. The absence of specific detail in the published report means you cannot rely on it alone to answer these questions.","evidence_base":"The IFF Research / Leeds Beckett rapid evidence review found that night staffing ratios are where safety most commonly slips in small care homes, and that learning from incidents u2014 not just recording them u2014 is the clearest marker of a genuinely safe culture.","watch_out":"Ask: 'How many staff are on duty overnight, and are they specifically trained in dementia care?' Then ask to see the incident log and one example of a change the home made as a result of a fall or near-miss."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The Effective domain was rated Good, suggesting inspectors were satisfied with care planning, staff training and healthcare access at the time of the inspection. The home lists dementia as a specialism alongside learning disabilities, mental health, physical disabilities and sensory impairments u2014 an exceptionally wide range for six beds. This implies staff need broad and deep training to meet such varied needs effectively. No specific detail about dementia training content, GP access arrangements, care plan review frequency or nutrition is available in the published text.","quotes":[],"family_meaning":"Our family review data shows that 12.7% of positive reviews specifically mention dementia-specific care as a reason families chose and stayed with a home. A Good Effective rating suggests the basics are in place, but given the breadth of needs at this home, you want to understand how staff are trained for your parent's specific condition u2014 not just care in general. Good Practice evidence is clear that care plans should be living documents reviewed with families regularly, not filed and forgotten. Ask when your parent's plan would be reviewed and whether you would be part of that conversation.","evidence_base":"The Good Practice evidence base identifies regular, family-inclusive care plan reviews as one of the strongest predictors of individualised, person-centred care u2014 and dementia-specific training content (not just general care training) as essential for homes carrying this specialism.","watch_out":"Ask: 'How often are care plans formally reviewed, and will I be invited to contribute?' Also ask what specific dementia training staff have completed in the last twelve months and who provides it."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The Caring domain was rated Good, which inspectors use to assess whether staff treat people with kindness, respect and dignity. This is the domain most directly relevant to how your parent will feel day to day u2014 whether staff know them as an individual, use their preferred name, respond gently when they are distressed and preserve their privacy. The published report provides no quotes from residents or families and no specific observations of staff interactions, which means the Good rating is the only evidence available. The improvement from the previous inspection suggests concerns in this area have been addressed.","quotes":[],"family_meaning":"Staff warmth and compassion are the two most heavily weighted themes in our family review data, accounting for over 57% and 55% of what drives family satisfaction respectively. Good Practice research is clear that for people with dementia, non-verbal communication u2014 a calm tone, unhurried movement, a reassuring touch u2014 matters as much as words. A six-bed home can potentially offer the kind of close, consistent relationships that larger homes cannot. But you need to see this for yourself on a visit, because inspection evidence alone cannot tell you whether the warmth is genuine or performed.","evidence_base":"The Good Practice evidence base highlights that person-led care requires staff to know the individual deeply u2014 their history, preferences, triggers and pleasures u2014 and that this knowledge is built through continuity of staffing, not policy documents.","watch_out":"When you visit, notice whether staff greet your parent by their preferred name without being prompted, whether interactions feel unhurried, and whether any staff member can tell you something specific and personal about your parent's life history without looking it up."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The Responsive domain was rated Good, which covers whether the home tailors care to individual needs, offers meaningful activities and responds well to changing needs including at end of life. For a home supporting people with dementia, learning disabilities, mental health conditions and physical and sensory impairments, responsiveness to individual need is particularly complex. No specific activities, engagement approaches, complaint handling examples or end-of-life care details are described in the published text. The small size of the home u2014 six beds u2014 could be an advantage here, allowing for genuinely individualised attention.","quotes":[],"family_meaning":"Our family review data shows that resident happiness is a significant driver of family satisfaction (27.1% weighting), and meaningful activities are directly linked to emotional wellbeing in people with dementia. Good Practice research is clear that group activities alone are insufficient u2014 one-to-one engagement, including everyday household tasks, is particularly important for people with advanced dementia who cannot participate in group settings. In a six-bed home, the line between 'activity' and 'just living' can be blurred in a positive way u2014 but only if staff have the time, skills and inclination to make it so.","evidence_base":"The Good Practice evidence base identifies Montessori-based and task-oriented individual activities u2014 folding, sorting, familiar domestic routines u2014 as significantly more effective for people with moderate to advanced dementia than structured group programmes.","watch_out":"Ask: 'If my parent can't join in a group activity, what would they be doing on a typical afternoon?' and ask to see an activity plan or diary for the previous week u2014 then compare what was planned with what actually happened."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The Well-Led domain was rated Good, and the registration details show two named Registered Managers u2014 Mrs Miriam Herzog and Mrs Lola Delores Hinds u2014 alongside a Nominated Individual (Mr Jacob Sorotskin). Having two registered managers in a six-bed home is unusual and worth understanding: it may reflect shared leadership, a transitional arrangement or a deliberate model. The improvement from the previous Requires Improvement rating suggests meaningful leadership change has occurred. No specific detail about management visibility, staff culture, complaint handling or governance systems is available in the published text.","quotes":[],"family_meaning":"Our family review data shows that management quality and communication with families together account for nearly 35% of weighted satisfaction factors. Good Practice research consistently finds that leadership stability predicts the quality trajectory of a home u2014 when managers change frequently, standards tend to drift. The two-manager structure here is something to explore directly: understanding who is accountable day to day, how long each manager has been in post and whether staff feel supported to raise concerns will tell you far more than the rating alone. The previous Requires Improvement rating means this home has had to do real work to reach Good u2014 that is not a negative, but it does make leadership continuity particularly important.","evidence_base":"The Good Practice evidence base identifies manager tenure and staff empowerment u2014 specifically whether frontline staff feel safe raising concerns u2014 as the two strongest predictors of sustained quality in small care homes.","watch_out":"Ask both managers: 'How long have you each been in post, and which of you would I contact if I had a concern about my parent's care?' Also ask a frontline staff member u2014 out of earshot of management u2014 whether they feel comfortable raising concerns."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team here supports people with learning disabilities, physical disabilities, mental health conditions, and sensory impairments. They also provide dementia care for younger adults who face this challenge.. Gaps or open questions remain on For younger adults living with dementia, the home offers specialist support that recognises the unique challenges of early-onset conditions. The multidisciplinary team works to maintain abilities and provide meaningful daily structure. — areas worth probing directly during a visit.