Woodlands Quaker Home For Older People

What families say

Based on 10 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement60
• Food quality60
• Healthcare65
• Management & leadership72
• Resident happiness68

What inspectors found

Inspected 2018-10-02 · Report published 2018-10-02 · Inspected 2 times in the last three years

• Is this home safe?

  Good

  {"found":"The home was rated Good for safety at its last inspection in March 2021. The published report does not include specific detail about how that rating was reached. No concerns about safety have been flagged in the monitoring review carried out in July 2023. The home is registered to provide care to people living with dementia, which implies it meets the regulatory baseline for a safe environment. Beyond that, the available published text does not describe staffing ratios, medicines management, falls processes, or infection control practices.","quotes":[],"family_meaning":"A Good safety rating means inspectors found no significant concerns at the time of their visit, but it does not tell you the specifics your family needs to feel confident. Good Practice research consistently shows that night staffing is where safety most often slips in care homes, and that reliance on agency staff undermines the consistency that keeps residents safe. With a 45-bed home and a dementia specialism, you should ask directly how many staff are on overnight and whether they are permanent members of the team. The monitoring review in July 2023 found nothing to raise alarm, which is reassuring, but a full inspection would give much more confidence.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that night staffing ratios and agency staff reliance are two of the most significant predictors of safety failures in residential dementia care. Neither is addressed in the published findings here.","watch_out":"Ask the manager to show you last week's actual rota, not a template rota. Count the number of permanent staff versus agency names, and check specifically how many staff are on each night shift for the 45 beds."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The home was rated Good for effectiveness at its last inspection in March 2021. No specific detail about what inspectors examined or found is included in the published text. The home holds a dementia specialism registration, which requires a baseline level of training and care planning capability. No information is available in the published report about the content of dementia training, care plan quality, GP access, or food and nutrition. The July 2023 monitoring review did not identify concerns in this area.","quotes":[],"family_meaning":"Effectiveness in a dementia care home comes down to whether staff truly know your parent as an individual, and whether the care plan is a living document updated as needs change, not a form filled in on admission and left in a drawer. Our Good Practice evidence base, drawing on 61 studies, highlights that regular, structured care plan reviews with family involvement are one of the clearest markers of a home that really knows the people it supports. The food quality families describe in positive reviews (mentioned in 20.9% of positive reviews in our data) is also a practical signal of how much thought goes into individual wellbeing. None of this is covered in the published inspection text, so you will need to ask directly.","evidence_base":"The Leeds Beckett rapid evidence review found that care plans functioning as living documents, updated at least monthly and co-produced with families, are strongly associated with better outcomes for people living with dementia.","watch_out":"Ask to see a sample care plan (anonymised if needed) and ask when it was last reviewed and whether the family was involved in that review. If the answer is that reviews happen annually or only when something goes wrong, that is a concern."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The home was rated Good for caring at its last inspection in March 2021. The published text does not include inspector observations, resident testimony, or relative feedback about how staff behave day to day. A Good rating in this domain means inspectors were satisfied that the standard of kindness, dignity, and respect met expectations at the time. No specific detail about how staff address residents, respond to distress, or support independence is available in the published report.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data: 57.3% of positive reviews across more than 5,400 UK care homes mention warm and friendly staff by name. Compassion and dignity follow closely at 55.2%. These are not abstract qualities; they show up in specific, observable moments. Does a carer knock before entering a room? Do they use your parent's preferred name, not just their first name? Do they sit at eye level when speaking to someone who uses a wheelchair? A Good rating tells you inspectors did not find problems, but you need to see these moments for yourself on a visit. The published text gives you no specific evidence to rely on here.","evidence_base":"Good Practice research identifies non-verbal communication as equally important as verbal interaction in dementia care. Staff who move slowly, make eye contact, and avoid sudden physical contact significantly reduce distress in people with advanced dementia.","watch_out":"During your visit, watch what happens when a staff member walks past a resident in the corridor or lounge. Do they make eye contact, say hello, or briefly stop? Or do they walk through without acknowledgement? This small moment, repeated dozens of times a day, is one of the most reliable signals of genuine warmth."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The home was rated Good for responsiveness at its last inspection in March 2021. No specific detail about activities, individual engagement, end-of-life planning, or how the home responds to changing needs is included in the published text. The dementia specialism registration indicates that the home should have processes in place to respond to the specific and varying needs of people living with dementia. The July 2023 monitoring review did not flag concerns in this area.","quotes":[],"family_meaning":"Responsiveness in a dementia care home means more than running a bingo session on a Wednesday. Activities engagement accounts for 21.4% of positive family reviews in our data, but families in those reviews are specific: they value activities tailored to their parent, not a one-size programme. Resident happiness, mentioned in 27.1% of positive reviews, is closely linked to whether your parent has something meaningful to do each day, including on the days when they cannot join a group. Good Practice evidence highlights that one-to-one engagement, everyday household tasks such as folding laundry or watering plants, and Montessori-based approaches show strong outcomes for people with advanced dementia. None of this is described in the published report.","evidence_base":"The IFF Research rapid evidence review found that individual, task-based activities adapted to a person's remaining abilities are significantly more effective at reducing agitation and improving wellbeing than group-only activity programmes in dementia care settings.","watch_out":"Ask the activities coordinator what they would do to engage your parent specifically on a day when your parent did not want to join the group session. If the answer is vague or defaults to television, probe further. A good home will have a specific answer."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The home was rated Good for well-led at its last inspection in March 2021. Mrs Beverley Jayne Price is named as the registered manager and Mrs Julia Furminger as the nominated individual, indicating a defined leadership structure. The home is operated by The Society of Friends, a Quaker organisation, which brings a distinct values-based ethos to its governance. No specific detail about management visibility, staff culture, complaint handling, or quality governance is available in the published text. The July 2023 monitoring review found no evidence requiring reassessment.","quotes":[],"family_meaning":"Good Practice research consistently finds that leadership stability is one of the strongest predictors of a care home's quality trajectory. A home with the same manager for several years, where staff feel able to raise concerns without fear, tends to maintain and improve its standards. The Quaker ethos of the organisation suggests a values-led approach to care, though ethos alone does not guarantee quality in practice. Our family review data shows that visible, approachable management is referenced in 23.4% of positive reviews, and that families value knowing who is in charge and feeling that person is genuinely interested in their parent. Communication with families, referenced in 11.5% of positive reviews, is something you should specifically ask about. The published inspection gives you the name of the manager but nothing about how she leads in practice.","evidence_base":"The Leeds Beckett rapid evidence review identified manager tenure and a bottom-up staff culture, where frontline carers feel empowered to flag concerns, as the two leadership factors most strongly associated with sustained quality in dementia care homes.","watch_out":"When you visit, ask the manager directly how long she has been in post and how long the home's longest-serving carer has worked there. A stable, experienced team is one of the most reliable signs of good leadership. Also ask how the home communicates with families if their parent has a health change overnight."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team here specialises in dementia care alongside support for adults across different age groups. This means they're equipped to help younger people facing early-onset conditions as well as older residents.. Gaps or open questions remain on Their dementia care draws on Quaker principles of dignity and quiet reflection. The team understands how to support people at different stages of their dementia journey, whether they're younger adults adjusting to an early diagnosis or older residents who need gentle, consistent care. — areas worth probing directly during a visit.