Dementia Care Home

Heathfield House Nursing Home

Heathfield, Kidlington, Oxfordshire, OX5 3DX

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds48
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-07-27

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership70
  • Resident happiness68
Section 02

What inspectors found

Inspected 2018-07-27

  • Is this home safe?

    Good
    The inspection rated this domain Good, representing an improvement from a previous Requires Improvement rating. The published report does not include specific observations about staffing ratios, medicines management, falls logging, or infection control practices. The home is registered to provide nursing care, which means a qualified nurse must be on duty at all times, but the inspection text does not confirm how staffing is structured across day and night shifts. No specific concerns were raised.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated Effective as Good. The home specialises in dementia care alongside care for adults over and under 65, and holds a nursing registration covering treatment of disease, disorder, and injury. The published report does not describe the content of care plans, the frequency of GP visits, medicines management practices, or the dementia training that staff receive. No specific concerns were raised in this domain.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated Caring as Good. The published report does not include direct observations of staff interactions, quotes from residents or relatives, or descriptions of how dignity and privacy are maintained in practice. No concerns were raised. The improvement from Requires Improvement suggests that whatever issues existed previously in this domain have been addressed, but the nature of those issues is not described.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated Responsive as Good. Dementia is listed as a specialism, which implies the home should offer tailored activities and engagement for people at different stages of dementia. The published report does not describe the activity programme, individual engagement for residents who cannot participate in groups, or how care is adapted to changing needs. End-of-life planning is not mentioned. No concerns were raised.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated Well-led as Good. A named registered manager, Mrs Gloria Phyllis Keeble, was in post at the time of inspection, alongside a nominated individual, Mr Rajesh Kumar Gupta. The improvement from Requires Improvement to Good across all domains suggests that leadership took meaningful action in response to previous findings. The published report does not describe how the manager is known to residents and staff, how governance operates, or how the home handles complaints and feedback.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, with particular experience in dementia care. While they list dementia as a specialism, visiting the home would give you the best sense of their approach to memory care and how they support residents with different stages of dementia. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Heathfield House Nursing Home scored 72 out of 100. This reflects a genuine improvement from a previous Requires Improvement rating to Good across all five domains, but the inspection report published in 2018 contains very limited specific detail, so many scores rest on the rating itself rather than on direct observations or testimony.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Heathfield House Nursing Home in Kidlington, Oxfordshire, was rated Good at its inspection in July 2018, with Good ratings across all five domains: Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful result because the home had previously been rated Requires Improvement, meaning inspectors found genuine and sustained improvement across every area of care. A named registered manager was in post, and the home holds registrations for nursing care, personal care, and dementia, serving up to 48 residents. The most important caveat is that this inspection took place in July 2018, more than six years ago. A monitoring review in July 2023 found no reason to change the rating, but that review was desk-based rather than an on-site inspection, so it cannot tell you what daily life looks like now. The published inspection report contains very little specific detail about staffing ratios, activities, food, or the dementia environment. On a visit, focus on what you can observe directly: how staff interact with residents in corridors and communal spaces, whether the building smells clean, and whether anyone with dementia appears engaged or is left unsupported for long periods. Ask the manager for the most recent staffing rota and the current dementia training record.

The three questions to ask when you visit

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In Their Own Words

How Heathfield House Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Heathfield House Nursing Home says about itself

Where dignity and comfort matter most when families need reassurance

Nursing home in Kidlington: True Peace of Mind

When you're looking for nursing care in Kidlington, you want somewhere that treats your loved one with genuine respect. Heathfield House Nursing Home focuses on keeping residents comfortable and families informed, particularly during those times when clear communication matters most.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, with particular experience in dementia care.

    How they describe their dementia care

    While they list dementia as a specialism, visiting the home would give you the best sense of their approach to memory care and how they support residents with different stages of dementia.

    “Getting a feel for any care home means seeing it for yourself and meeting the people who work there.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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