Mon Choisy Care Home (Auditcare)
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds28
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2018-01-27
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Some families have found the staff attentive and responsive to residents' daily needs. The home is organised and clean, with systems in place to maintain standards. However, serious concerns have been raised about safety standards, including fire exit access and bathroom maintenance, which families should investigate thoroughly.
Based on 40 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2018-01-27 · Report published 2018-01-27 · Inspected 2 times in the last three years
Is this home safe?
{"found":"The Safe domain was rated Good at the December 2017 inspection. This rating covers staffing levels, medicines management, infection control, and how the home manages risk. The previous rating of Requires Improvement meant inspectors had identified concerns before this inspection, and a Good rating indicates those concerns were addressed. No specific details about staffing numbers, falls management, or medicines processes are published in the inspection summary.","quotes":[],"family_meaning":"A Good Safe rating after a Requires Improvement is reassuring, but it tells you the situation at a point in time that is now several years old. The Good Practice evidence base highlights that night staffing is the period where safety most commonly slips, and that heavy reliance on agency staff can undermine the consistency your parent needs. Because the published report contains no specific numbers or observations, you cannot judge safety from this text alone. Visit the home and ask directly: how many permanent staff are on duty overnight, and what is the process if your parent has a fall at 3am?","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that learning from incidents, particularly falls and medication errors, is one of the clearest markers separating genuinely safe homes from those that only appear safe on inspection day.","watch_out":"Ask the manager to show you the actual staffing rota for last week, not the template. Count how many names on overnight shifts are permanent staff versus agency workers, and ask what the process is when a care worker calls in sick at short notice."}
Is the care effective?
{"found":"The Effective domain was rated Good at the December 2017 inspection. This domain covers whether staff have the right training, whether care plans reflect each person's individual needs, whether residents receive appropriate healthcare, and whether food meets nutritional requirements. The home lists dementia as a specialism, meaning inspectors will have considered dementia-specific training and care. No specific detail about training content, care plan quality, or food provision is published in the inspection summary.","quotes":[],"family_meaning":"Good Practice research is consistent on one point: care plans that read as genuinely individual, recording a person's life history, preferences, and how they communicate, produce better outcomes for people with dementia than plans that record only medical needs. A Good Effective rating suggests the home met the required standard, but without seeing an example plan you cannot judge how personal it actually is. Food quality is cited in 20.9% of positive family reviews as a meaningful marker of genuine care. Ask to see the menu and, if possible, arrange a visit at mealtime so you can observe how meals are served and whether your parent would have real choice.","evidence_base":"The Leeds Beckett rapid evidence review found that dementia-specific staff training, particularly in non-verbal communication and personalised approach, has a direct and measurable effect on resident wellbeing and on the reduction of distressed behaviour.","watch_out":"Ask the manager what dementia training staff complete, how recently it was updated, and whether it covers non-verbal communication. Then ask to see an example care plan (with personal details removed) to judge whether it describes a real person or reads like a form."}
Is this home caring?
{"found":"The Caring domain was rated Good at the December 2017 inspection. This domain covers staff warmth, compassion, dignity, privacy, and whether residents are supported to remain as independent as possible. A Good Caring rating indicates inspectors were satisfied that the people living here were treated with respect. No inspector observations, resident quotes, or specific examples of caring interactions are published in the inspection summary.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data: 57.3% of positive reviews across 5,409 UK care homes name it specifically. Compassion and dignity appear in 55.2% of positive reviews. These are the things families notice most, and they are also the things most directly observable on a visit. The inspection's Good rating in this domain is a positive signal, but because no specific observations are published, you cannot rely on the report alone. On your visit, notice whether staff knock before entering rooms, whether they use your parent's preferred name without being prompted, and whether interactions feel unhurried.","evidence_base":"The Good Practice evidence review found that non-verbal communication, including tone, pace, eye contact, and touch, matters as much as verbal communication for people with dementia, and that person-centred interactions require staff to know each individual's history and preferences, not just their care needs.","watch_out":"When you visit, watch what happens in a corridor or communal area when a member of staff passes a resident. Do they stop, make eye contact, and speak by name? Or do they walk past? This simple interaction, observed a few times, tells you more about the culture of care than any policy document."}
Is the home responsive?
{"found":"The Responsive domain was rated Good at the December 2017 inspection. This domain covers whether people have access to meaningful activities, whether care is tailored to individual needs and preferences, and whether end-of-life care is planned appropriately. With dementia listed as a specialism and a mix of ages and conditions among the 28 residents, responsiveness to individual need is particularly important here. No specific activities, engagement approaches, or end-of-life planning details are published in the inspection summary.","quotes":[],"family_meaning":"Resident happiness appears in 27.1% of positive family reviews, and activities and engagement in 21.4%. The Good Practice evidence base is clear that group activities alone are not sufficient for people with moderate to advanced dementia: individual, one-to-one engagement, including everyday tasks like folding, simple cooking, or looking through familiar photographs, makes a significant difference to wellbeing. A Good Responsive rating says the home met the standard, but you need to ask what this looks like day to day, particularly for someone who cannot join a group session.","evidence_base":"The IFF Research rapid evidence review found that Montessori-based and individually tailored activity approaches, including the use of familiar everyday household tasks, produce measurably better outcomes for people with dementia than scheduled group activity programmes alone.","watch_out":"Ask the activities coordinator (or the manager if there is no dedicated coordinator) what would happen on a Tuesday afternoon for a resident with advanced dementia who cannot participate in a group session. Ask to see the actual activity records for the past two weeks, not the planned schedule."}
Is the home well-led?
{"found":"The Well-led domain was rated Good at the December 2017 inspection, improving from the previous Requires Improvement rating. This domain covers whether the manager is visible and accountable, whether staff are supported and able to raise concerns, and whether the home has systems to monitor quality and learn from problems. A named registered manager, Mrs Magdalena Sylwia Liskiewicz, was in post at the time of inspection. No specific detail about management culture, governance systems, or staff feedback processes is published in the inspection summary.","quotes":[],"family_meaning":"Management quality and communication with families appear in 23.4% and 11.5% of positive reviews respectively. The Good Practice evidence base is consistent: leadership stability is one of the strongest predictors of sustained quality over time. A Good Well-led rating after a Requires Improvement suggests real progress, but two things are worth checking directly. First, is the same manager still in post? If there has been a change since 2017, ask the current manager how long they have been there and what they have changed. Second, how does the home communicate with families when something goes wrong, not just when things are going well?","evidence_base":"The Leeds Beckett rapid evidence review found that care homes with stable, visible management and a culture where staff feel able to raise concerns without fear consistently outperform those where leadership is distant or frequently changing, regardless of official inspection rating.","watch_out":"Ask the current manager how long they have been in post, and whether the registered manager named in the 2017 inspection report is still the same person. Then ask: if something happened to my parent overnight that worried the night staff, what would happen and when would I be told?"}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home cares for people with sensory impairments, physical disabilities and dementia. They accept both younger adults under 65 and older residents, providing specialised support across different age groups.. Gaps or open questions remain on Mon Choisy includes dementia among its specialisms. Given the safety concerns raised in some accounts, families considering dementia care here should pay particular attention to security measures and daily care routines during any visit. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Mon Choisy Care Home scored Good across all five inspection domains in December 2017, which is a genuine improvement from its previous Requires Improvement rating. However, the inspection report contains very little specific detail, meaning the score reflects the rating itself rather than rich, observable evidence of quality.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Some families have found the staff attentive and responsive to residents' daily needs. The home is organised and clean, with systems in place to maintain standards. However, serious concerns have been raised about safety standards, including fire exit access and bathroom maintenance, which families should investigate thoroughly.
What inspectors have recorded
How it sits against good practice
With such contrasting accounts of care quality and safety standards, visiting Mon Choisy yourself becomes especially important to form your own impression.
Worth a visit
Mon Choisy Care Home, at 128 Kennington Road Oxford, was rated Good across all five inspection domains following an inspection in December 2017, improving from a previous Requires Improvement rating. That improvement is meaningful: moving from Requires Improvement to Good indicates inspectors found real progress in safety, care quality, and management. The home supports up to 28 people, including those living with dementia, physical disabilities, and sensory impairment, and has a named registered manager in post. The most significant limitation here is that the published inspection summary is very thin on specific detail. There are no inspector observations, no resident or family quotes, and no description of what daily life actually looks like. The Good ratings tell you the home met the required standard in 2017, but they do not tell you what made it good. Before placing your parent here, ask the manager to show you last week's actual staffing rota, ask how many permanent staff work on the dementia unit overnight, and request to see an example care plan so you can judge how well it reflects an individual person rather than a template.
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In Their Own Words
How Mon Choisy Care Home (Auditcare) describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Oxford care home offering specialised support for complex needs
Compassionate Care in Oxford at Mon Choisy Care Home
Mon Choisy Care Home in Oxford provides specialised care for residents with a range of complex needs, including dementia and physical disabilities. The home accepts younger adults under 65 alongside older residents, creating a mixed-age community. Set in a residential neighbourhood, the building maintains a domestic feel rather than an institutional atmosphere.
Who they care for
The home cares for people with sensory impairments, physical disabilities and dementia. They accept both younger adults under 65 and older residents, providing specialised support across different age groups.
Mon Choisy includes dementia among its specialisms. Given the safety concerns raised in some accounts, families considering dementia care here should pay particular attention to security measures and daily care routines during any visit.
“With such contrasting accounts of care quality and safety standards, visiting Mon Choisy yourself becomes especially important to form your own impression.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
