Broomhills – Runwood Homes Senior Living
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds47
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2018-05-03
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Based on 7 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership55
- Resident happiness55
What inspectors found
Inspected 2018-05-03 · Report published 2018-05-03 · Inspected 4 times in the last three years
Is this home safe?
{"found":"The Safe domain was rated Good at the January 2022 inspection. This rating typically reflects that medicines are managed appropriately, staffing levels are sufficient, and the home has systems to protect residents from harm. The published text does not record specific inspector observations, resident testimony, or rota detail for this domain. A monitoring review in July 2023 did not identify concerns requiring a reassessment.","quotes":[],"family_meaning":"A Good rating for safety is reassuring, but the inspection text gives you very little to go on beyond the headline. The Good Practice evidence base (IFF Research and Leeds Beckett University, 2026) identifies night staffing as the point where safety most often slips in otherwise well-rated homes. Agency staff reliance is a related risk, because unfamiliar staff do not know your parent's routines, behaviours, or triggers. Neither night staffing ratios nor agency usage figures are recorded in the published findings for Broomhills, so you will need to ask directly.","evidence_base":"The 2026 rapid evidence review found that homes with consistent permanent staffing, particularly on night shifts, had significantly fewer falls and incidents than those relying heavily on agency cover. Knowing whether Broomhills uses permanent or agency staff overnight is one of the most practical safety checks you can make.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count permanent staff names against agency names, particularly on night shifts, and ask what the minimum staffing level is overnight for 47 residents."}
Is the care effective?
{"found":"The Effective domain was rated Good at the January 2022 inspection. This domain covers whether staff have the skills and training to meet residents' needs, whether care plans are personalised and kept up to date, and whether residents have good access to healthcare professionals including GPs. Dementia is listed as a specialism, which means inspectors would have considered whether the home has appropriate dementia training in place. The published text does not record specific examples of care planning, training content, or healthcare access.","quotes":[],"family_meaning":"For a home that lists dementia as a specialism, the quality of staff training matters enormously. The Good Practice evidence review found that dementia-specific training, when it goes beyond basic awareness to cover communication, behaviour as communication, and person-centred approaches, makes a measurable difference to resident wellbeing. A Good rating in Effective suggests inspectors were satisfied, but without knowing what the training actually covers or how recently care plans were reviewed, it is hard to assess what this means for your parent specifically. Ask the manager to describe the dementia training programme in concrete terms, not just the number of hours.","evidence_base":"The 2026 rapid evidence review found that care plans treated as living documents, reviewed regularly and updated with family input, were strongly associated with better outcomes for people with dementia. Homes where care plans were last reviewed six or more months ago tended to be working from an outdated picture of the person.","watch_out":"Ask to see a sample care plan (anonymised if necessary) and ask when it was last reviewed and whether the family was involved in that review. Also ask specifically what dementia training staff receive beyond their induction."}
Is this home caring?
{"found":"The Caring domain was rated Good at the January 2022 inspection. This domain covers how staff treat residents, whether people are supported with dignity and respect, and whether residents feel listened to and involved in decisions about their care. It is the domain most directly connected to the day-to-day experience of living in the home. The published text does not include specific inspector observations, resident quotes, or examples of how staff demonstrate kindness in practice.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of satisfaction in our family review data, mentioned in 57.3% of positive reviews, and compassion and dignity account for a further 55.2%. When families feel confident a home is right, it is almost always because they have seen something specific: a carer using a resident's preferred name unprompted, a staff member sitting down rather than standing over a resident, a moment of genuine unhurried attention. The inspection confirms inspectors were satisfied with the Caring standard, but it does not give you those specific moments. You will need to look for them yourself on a visit.","evidence_base":"The 2026 Good Practice evidence review found that non-verbal communication, pace, eye contact, and physical positioning, is as important as words for people living with dementia, particularly those who have lost the ability to express themselves verbally. Homes where staff consistently sit at the resident's level and allow time for responses tend to score better on resident wellbeing measures.","watch_out":"During your visit, watch what happens in corridors and communal areas when staff pass a resident who seems unsettled or distressed. Do they stop, make eye contact, and respond calmly, or do they walk past? This tells you more about the caring culture than any formal answer to a question."}
Is the home responsive?
{"found":"The Responsive domain was rated Good at the January 2022 inspection. This domain covers whether care is tailored to individual needs and preferences, whether the activity programme is meaningful, and whether end-of-life care is well planned. The home offers care for people with dementia, physical disabilities, and sensory impairment, which means responsive care needs to cover a wide range of individual circumstances. No specific activity examples, end-of-life planning detail, or accounts of individualised care are recorded in the published text.","quotes":[],"family_meaning":"Activities and engagement account for 21.4% of positive reviews in our family data, and resident happiness for 27.1%. For many families, knowing that their parent has something meaningful to do each day, not just a television on in the corner, is a decisive factor. The Good Practice evidence review highlights the particular importance of one-to-one engagement for people with advanced dementia who cannot participate in group sessions. There is no information in the published inspection text about whether Broomhills provides this. Given that dementia is a listed specialism, it is one of the most important questions to ask.","evidence_base":"The 2026 rapid evidence review found that Montessori-based and everyday household task approaches, helping someone fold laundry, water plants, or sort familiar objects, produced measurable improvements in engagement and reduced distressed behaviour in people with advanced dementia, even when group activities were no longer accessible to them.","watch_out":"Ask the activities coordinator to show you the actual activity record from the past two weeks, not the planned schedule. Ask specifically what one-to-one activity provision exists for residents who cannot join group sessions, and how often it happens in practice."}
Is the home well-led?
{"found":"The Well-led domain was rated Good at the January 2022 inspection. This domain covers whether the home has a clear management structure, whether staff feel supported and able to raise concerns, whether the home learns from incidents, and whether governance systems are effective. The nominated individual listed for Broomhills is Dr Gavin O'Hare-Connolly, and the provider is Runwood Homes Limited. No specific detail about manager tenure, staff culture, or governance examples is recorded in the published text.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of sustained quality in the Good Practice evidence base. A home where the manager has been in post for several years, knows residents and families by name, and is regularly visible on the floor tends to maintain its rating more reliably than one experiencing frequent management changes. The Well-led rating here tells you inspectors were satisfied, but the inspection is now over two years old. Management can change without triggering a reinspection. Asking directly about manager tenure and recent staffing changes is one of the most useful things you can do before making a decision.","evidence_base":"The 2026 rapid evidence review found that leadership stability, specifically manager tenure of two or more years, was associated with lower staff turnover, fewer safeguarding incidents, and higher family satisfaction scores. Homes where frontline staff felt able to raise concerns without fear also had better outcomes for residents.","watch_out":"Ask how long the current registered manager has been in post and whether there have been any management changes in the past 12 months. Also ask staff directly, not the manager, whether they feel comfortable raising concerns about care quality."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team at Broomhills supports residents with physical disabilities and sensory impairments. They care for adults across different age groups, including those under 65 who need residential support.. Gaps or open questions remain on Broomhills includes dementia care among its specialisms. The home provides residential support for people living with dementia alongside other complex needs. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Broomhills holds a Good rating across all five inspection domains, which is a positive baseline. However, the published inspection text contains very limited specific detail, meaning the score reflects the rating itself rather than observed evidence of day-to-day quality.
Homes in East typically score 68–82.Worth a visit
Broomhills, on Stambridge Road in Rochford, was rated Good across all five inspection domains at its last full inspection in January 2022. The home is registered to care for up to 47 people, including adults living with dementia, physical disabilities, and sensory impairment, across both over-65 and under-65 age groups. Inspectors did not find cause to reassess the rating when they reviewed available information in July 2023, which means the Good rating remains the current official position. The main limitation here is that the published inspection text contains very little specific detail about what daily life at Broomhills actually looks like. A Good rating is a meaningful baseline, but it does not tell you whether your parent will be known by their preferred name, whether the food is appetising, or whether there is something meaningful to do on a Tuesday afternoon. Before making a decision, visit in person, ask to see last week's actual staffing rota, and spend time in a communal area watching how staff interact with residents when they think no one is observing.
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In Their Own Words
How Broomhills – Runwood Homes Senior Living describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Specialist support for complex care needs in Rochford
Dedicated residential home Support in Rochford
Broomhills in Rochford provides residential care for people with a range of needs, including physical disabilities and sensory impairments. The home welcomes both younger and older adults who need specialist support. Located in the East of Rochford, this care facility offers both permanent and respite placements.
Who they care for
The team at Broomhills supports residents with physical disabilities and sensory impairments. They care for adults across different age groups, including those under 65 who need residential support.
Broomhills includes dementia care among its specialisms. The home provides residential support for people living with dementia alongside other complex needs.
“To understand more about the specific support available, arranging a visit to Broomhills would give you the clearest picture of their approach to care.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
