Dementia Care Home

The Ridings

Farnborough Road, Birmingham, West Midlands, B35 7NR

Nursing homes, Residential homes, Rehabilitation (illness/injury)

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes, Residential homes, Rehabilitation (illness/injury)

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds83
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2024-06-13

Save The Ridings to your shortlist

Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.

Add to Shortlist

STAGE 4 — RESEARCHING CARE HOMES

Visit homes. Compare them side by side. Choose with confidence.

Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.

Two people reviewing notes together
STAGE 4 OF 6

The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.

Not a feeling. A verdict.

Start my shortlist →

Free · Independence Gauranteed

The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families speak warmly about the care workers and nurses who support their loved ones day-to-day. They describe staff who treat residents with genuine respect and take time to communicate with relatives about their family member's wellbeing.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2024-06-13

  • Is this home safe?

    Not yet rated
    Safe was rated Good at the June 2025 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to risk. The previous Inadequate rating in June 2024 would have flagged concerns in this area, so the recovery to Good is significant. The published report does not include specific detail about staffing ratios, night cover, agency use, or falls management. No inspector observations about the physical environment or medicines records are quoted.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Effective was rated Good at the June 2025 inspection. This domain covers training, care planning, nutrition, and health monitoring. Dementia is listed as a formal specialism, which carries an expectation of staff training in dementia-specific approaches. The published report does not describe training records, care plan content, GP access arrangements, or mealtime observations. No quotes from residents, relatives, or healthcare professionals are included.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Caring was rated Good at the June 2025 inspection. This domain reflects how staff treat the people living in the home, including dignity, respect, and whether individuals feel listened to. The published report includes no direct observations of staff interactions, no recorded conversations, and no quotes from residents or relatives about how the home feels day to day. The absence of this detail in the published text is notable given that staff warmth is the single most important factor in family satisfaction.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsive was rated Good at the June 2025 inspection. This domain covers activities, engagement, how the home responds to individual needs, and end-of-life planning. The published report includes no description of the activities programme, no examples of one-to-one engagement, and no information about how the home supports people with advanced dementia who cannot join group sessions. End-of-life planning is not mentioned.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Well-led was rated Good at the June 2025 inspection. A named registered manager, Mrs Tracey Jane Marshall, and a nominated individual, Mrs Rose Bracher, are formally recorded, indicating an accountable leadership structure. This domain had previously contributed to the Inadequate rating in June 2024, so its recovery to Good signals a significant change in governance. The published report provides no detail about management visibility, staff culture, or how concerns are raised and acted on.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults of all ages, including those under 65 who need residential support. They also provide specialist dementia care. The Ridings has experience supporting residents living with dementia. Their care teams work to maintain dignity and quality of life for those with memory-related conditions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Ridings Care Home received a Good rating across all five domains at its most recent inspection in June 2025, a significant recovery from an Inadequate rating recorded in June 2024. Scores reflect this positive direction but are capped at the mid-to-upper range because the published inspection report contains very little specific observational detail to confirm what Good looks like day to day in this home.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families speak warmly about the care workers and nurses who support their loved ones day-to-day. They describe staff who treat residents with genuine respect and take time to communicate with relatives about their family member's wellbeing.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're considering The Ridings for your loved one, visiting in person will help you get a feel for the home and meet the care team.

DCC Recommendation

Worth a visit

The Ridings Care Home, on Farnborough Road in Birmingham, was rated Good across all five inspection domains at its most recent assessment in June 2025, with the full report published in August 2025. This is a meaningful turnaround: the home had previously been rated Inadequate at an inspection in June 2024. A recovery from Inadequate to Good in the space of a year suggests the leadership team acted on the serious concerns raised, and the current registered manager and nominated individual are formally named, indicating an accountable structure is in place. The home supports up to 83 people, including those living with dementia, and offers nursing care as well as rehabilitation. The important caveat is that the published report contains very little specific observational detail about what Good actually looks like in this home day to day. There are no recorded quotes from residents or relatives, no staffing ratios, no descriptions of mealtimes or activities, and no observations of staff interactions. A rating of Good tells you the home met the threshold at inspection; it does not tell you how warmly staff spoke to your parent or whether the garden is accessible. Given that this home declined sharply before recovering, it is worth visiting in person, asking to see the staffing rota for last week (not the template), and speaking directly to a relative of someone already living there if possible.

The three questions to ask when you visit

Save this home. Compare it against your shortlist.

Let our analysis show you how The Ridings measures up against the other homes you’re considering. Free account.

Create free account →

In Their Own Words

How The Ridings describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Ridings says about itself

Birmingham care home where dedicated staff work hard despite challenges

The Ridings Care Home – Your Trusted nursing home,residential home,rehabilitation (illness/injury)

The Ridings Care Home in Birmingham provides residential care for adults, including those living with dementia. Families consistently praise the dedication of the care staff who work directly with residents, though some have raised concerns about broader operational matters. The home welcomes both younger adults under 65 and older residents.

Care & specialisms

Who they care for

    The home cares for adults of all ages, including those under 65 who need residential support. They also provide specialist dementia care.

    How they describe their dementia care

    The Ridings has experience supporting residents living with dementia. Their care teams work to maintain dignity and quality of life for those with memory-related conditions.

    “If you're considering The Ridings for your loved one, visiting in person will help you get a feel for the home and meet the care team.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Visiting care homes? Here are the 12 questions the brochure won't answer.

    Staff at night, actual activities logs, real rooms not show rooms, inspection reports, and the full fee breakdown, a printable checklist with a comparison grid. Score each home 1–5. Compare side by side. Take it to every visit.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

    FAQs Related to Care Homes increasing support care

    How often to visit a parent with dementia in a care home — and what makes a visit actually matter

    read this FAQ

    Care home fees and dementia — who pays, who doesn't, and what determines the difference

    read this FAQ

    Do you have to sell the house to pay for dementia care? The options most families don't know about

    read this FAQ

    The 7-year rule and care home fees — what it actually means and why it's misunderstood

    read this FAQ

    How much the NHS will pay for a care home — and what happens when the home costs more

    read this FAQ

    NHS Continuing Healthcare and dementia — who qualifies, how to apply, and what to do if refused

    read this FAQ

    When the NHS pays for dementia care — the two situations and how to access both

    read this FAQ

    What the NHS actually covers in dementia care — and the funding most eligible families never claim

    read this FAQ
    We use cookies in order to give you the best possible experience on our website. By continuing to use this site, you agree to our use of cookies.
    Accept