Dementia Care Home

Abbey Rose Care Home

2 Ivyfield Road, Birmingham, West Midlands, B23 7HH

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff52 / 100

Staff warmth score

“Well Looked After”52%

of reviewers answered yes

Good to know

  • Registered beds85
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2020-12-25

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families supporting loved ones through terminal illness consistently describe staff who understand the importance of dignity and emotional support. They note how the team creates space for meaningful moments, with flexible visiting arrangements that help relatives feel genuinely welcomed during difficult times.

The eight family priority themes

  • Staff warmth52
  • Compassion & dignity52
  • Cleanliness52
  • Activities & engagement50
  • Food quality50
  • Healthcare52
  • Management & leadership60
  • Resident happiness52
Section 02

What inspectors found

Inspected 2020-12-25

  • Is this home safe?

    Good
    Abbey Rose Care Home was rated Good for safety at its December 2020 inspection. The published report does not include specific detail about staffing levels, medicines management, falls monitoring, infection control practices, or how the home responds to incidents and accidents. The registered manager is named in the report, which confirms a governance structure is in place. No concerns about safety were recorded. Beyond these basic facts, the published findings offer little for families to work with.
    Verified by inspector
  • Is the care effective?

    Good
    The home was rated Good for effectiveness at the December 2020 inspection. The published text does not provide specific information about care plan quality, how frequently plans are reviewed, whether families are included in reviews, what dementia training staff have completed, how GP access works, or how food quality and dietary needs are managed. A named registered manager is in post. No concerns about effectiveness were raised.
    Verified by inspector
  • Is this home caring?

    Good
    Abbey Rose Care Home was rated Good for caring at the December 2020 inspection. The published report does not include inspector observations of staff interactions, quotes from residents or relatives about how staff treat them, or specific examples of dignity and respect being upheld in practice. No concerns about the quality of care or staff attitudes were recorded. The Good rating in this domain is the headline finding, but the evidence behind it has not been published in detail.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The home was rated Good for responsiveness at the December 2020 inspection. The published findings do not describe the activities programme, one-to-one engagement for people who cannot join group activities, how the home tailors its response to individual preferences, or how end-of-life care is planned and delivered. The home's specialisms include dementia and physical disabilities, which means responsiveness to individual communication and mobility needs is particularly important. No concerns were recorded in this domain.
    Verified by inspector
  • Is the home well-led?

    Good
    Abbey Rose Care Home was rated Good for leadership at the December 2020 inspection. The published report names the registered manager and the nominated individual, confirming a defined governance structure. Beyond this, the published text does not describe the management culture, how staff are supported, how complaints are handled, whether the home learns from incidents, or what quality monitoring systems are in place. The home is run by MACC Care Limited. No leadership concerns were recorded.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults across different age groups, supporting people with physical disabilities alongside those living with dementia. Their experience includes both long-term residential care and shorter-term support during end-of-life transitions. While the home cares for residents with dementia, some families have questioned whether all staff have the specialist training needed for complex dementia support. Concerns have been raised about food preparation for swallowing difficulties and appropriate responses to behavioural changes. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

Abbey Rose Care Home holds a Good rating across all five inspection domains, but the published report contains very little specific detail, inspector observations, or resident testimony to ground that rating in concrete evidence. The score of 68 reflects a genuinely positive official finding tempered by the fact that very little of the inspection's supporting evidence has been published for families to assess.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families supporting loved ones through terminal illness consistently describe staff who understand the importance of dignity and emotional support. They note how the team creates space for meaningful moments, with flexible visiting arrangements that help relatives feel genuinely welcomed during difficult times.

Lens 02

What inspectors have recorded

The management team makes themselves available to families and responds when concerns are raised directly. This open-door approach helps many feel heard, though some observers have noted that staff attention can be inconsistent, with dedicated care in some areas while other situations have revealed gaps in basic support.

Lens 03

How it sits against good practice

If you're considering Abbey Rose for a loved one, particularly for end-of-life care, many families have found real comfort here. For longer-term needs, especially complex dementia care, you might want to ask specific questions about staff training and daily care routines during your visit.

DCC Recommendation

Worth a visit

Abbey Rose Care Home, on Ivyfield Road in Birmingham, was rated Good across all five inspection domains following an inspection on 1 December 2020, with the report published on 25 December 2020. A monitoring review carried out in July 2023 found no evidence to change that rating, and the home continues to be registered and active with 85 beds covering dementia care, nursing, physical disabilities, and adults both over and under 65. The key uncertainty here is straightforward: the published inspection text contains almost no specific detail about what inspectors actually saw, heard, or read during their visit. A Good rating is a positive and meaningful baseline, but it was awarded over four years ago, and the published findings do not include observer notes, resident or family quotes, or domain-specific evidence that would allow you to understand why each area was rated Good. Before choosing this home for your parent, you should visit in person, ask to see the most recent internal quality audit, and speak directly to the registered manager about what has changed since December 2020.

The three questions to ask when you visit

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In Their Own Words

How Abbey Rose Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Abbey Rose Care Home says about itself

Compassionate end-of-life care in a Birmingham home with mixed experiences

Dedicated nursing home Support in Birmingham

When facing life's most difficult transitions, families visiting Abbey Rose Care Home in Birmingham often find genuine compassion during their loved ones' final days. The home specialises in caring for adults both under and over 65, including those living with dementia and physical disabilities. While some families describe deeply positive experiences, particularly during end-of-life care, others have raised concerns about longer-term support.

Care & specialisms

Who they care for

    The home provides care for adults across different age groups, supporting people with physical disabilities alongside those living with dementia. Their experience includes both long-term residential care and shorter-term support during end-of-life transitions.

    How they describe their dementia care

    While the home cares for residents with dementia, some families have questioned whether all staff have the specialist training needed for complex dementia support. Concerns have been raised about food preparation for swallowing difficulties and appropriate responses to behavioural changes.

    “If you're considering Abbey Rose for a loved one, particularly for end-of-life care, many families have found real comfort here. For longer-term needs, especially complex dementia care, you might want to ask specific questions about staff training and daily care routines during your visit.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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