Care home in Torquay, TQ2 5NY, South West

Specialist Focus

For residents with dementia, the home offers specialised support, with at least one family reporting their relative's condition remained stable during their stay.

Mr 'C's provides residential care for adults both under and over 65, including those living with dementia.

Staff and Management

Communication emerges as the most divisive aspect of care here. Some families report significant difficulties reaching the home by phone and getting responses to concerns, while others find the staff approachable despite acknowledged understaffing. The home's budget-friendly pricing reflects these operational trade-offs, which some families accept while others find the gaps in professional standards too concerning.

What People Say

The kitchen receives consistent praise, with home-cooked meals offering good variety and staff accommodating individual dietary preferences. Communal areas are kept clean and tidy, with regular room cleaning maintaining standards throughout. While there's no dedicated garden, staff make efforts to ensure residents can enjoy the outdoor seating area when weather permits.

Families who've had positive experiences describe care workers as patient and hardworking, with one visitor noting how staff helped their relative's dementia symptoms stabilise during their stay. The bright, recently decorated communal spaces create a cheerful environment, though response times to call buttons can vary when the home is stretched thin.

Summing Up

Prospective families should weigh the home's affordability against reported service inconsistencies when making their decision.