Dementia Care Home

Magnolia House

20-22 Broadway, Sandown, Isle of Wight, PO36 9DQ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
38/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff30 / 100

Staff warmth score

“Well Looked After”28%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2023-09-08

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth30
  • Compassion & dignity30
  • Cleanliness35
  • Activities & engagement28
  • Food quality28
  • Healthcare30
  • Management & leadership20
  • Resident happiness28
Section 02

What inspectors found

Inspected 2023-09-08

  • Is this home safe?

    Not yet rated
    The home was rated Inadequate overall at its September 2023 inspection. Individual domain ratings were recorded during that inspection but are not detailed in the published findings available. The home has since been deregistered, meaning the regulator determined it could no longer remain part of the provider's registration. No specific safety observations, staffing data, or incident-learning evidence is available from the inspection report text provided.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    No domain-level detail for Effective is available in the published inspection findings for this home. The home specialised in care for adults over 65, people living with dementia, and people with physical disabilities, all of whom require well-evidenced, trained-staff care. The home has been deregistered and is no longer operating. No information about care plans, dementia training, GP access, medication management, or food quality is available from the inspection text provided.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    No specific observations about staff warmth, dignity, respect, or compassion are available from the published inspection findings for this home. The home's overall rating declined to Inadequate before it was deregistered. Staff warmth is the single largest driver of positive family satisfaction in our review data, appearing in 57.3% of positive reviews, and its absence from the published record here means nothing can be verified or confirmed.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    No detail about activities, individual engagement, or responsiveness to personal preferences is available from the published inspection findings for this home. The home's registration has been cancelled and it is no longer operating. It is not possible to assess whether activities were meaningful, whether one-to-one engagement was offered to residents who could not join group sessions, or whether individual histories and preferences were reflected in daily life.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    No specific detail about management, leadership culture, or governance is available from the published inspection findings for this home. The home declined from Good to Inadequate and was subsequently deregistered, which is a significant indicator that leadership and governance failed to sustain or recover adequate standards. The nominated individual listed is Ms Clare Shann of St. Vincent Care Homes Limited, but no inspection observations about management visibility, staff empowerment, or learning from incidents are available.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Magnolia House specialises in dementia care and supporting residents with physical disabilities. They focus on creating care plans that address each person's specific needs and abilities. For residents living with dementia, the home provides structured daily routines and familiar environments. The care team works to maintain residents' independence and dignity throughout their journey. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

38/ 100

DCC Family Score

This home received an overall Inadequate rating at its last inspection in September 2023 and has since been deregistered and archived. There is insufficient published inspection detail across any domain to give families meaningful confidence in any area of care.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

This home, located at 20-22 Broadway, Sandown, was rated Inadequate at its last inspection in September 2023, a significant decline from its previous rating of Good. All five domains were assessed but no domain-level detail is available in the published findings provided. The home has since been deregistered by the regulator and was formally archived on 5 January 2026, meaning it is no longer operating as a registered care home. This home is not currently available to your parent and should not be considered as an option. If you are looking for a care home in the Sandown area for a parent living with dementia or a physical disability, you will need to look elsewhere. The deregistration following an Inadequate rating is a serious regulatory outcome, and the published record here does not offer any evidence of the strengths or standards your parent deserves. Use our search tool to find currently registered homes nearby, and use the Evidence Verification Checklist above as a guide to what to look for and ask on any visit.

The three questions to ask when you visit

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In Their Own Words

How Magnolia House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Magnolia House says about itself

Specialist dementia support in a comfortable Sandown setting

Residential home in Sandown: True Peace of Mind

Magnolia House in Sandown provides residential care for older adults, with particular expertise in dementia and physical disability support. The home welcomes residents aged 65 and over who need specialised care in a supportive environment. Families considering Magnolia House are encouraged to visit and see the facilities firsthand.

Care & specialisms

Who they care for

    The team at Magnolia House specialises in dementia care and supporting residents with physical disabilities. They focus on creating care plans that address each person's specific needs and abilities.

    How they describe their dementia care

    For residents living with dementia, the home provides structured daily routines and familiar environments. The care team works to maintain residents' independence and dignity throughout their journey.

    “To get a real sense of daily life at Magnolia House, booking a personal tour lets you meet the team and explore the facilities.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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