Priscilla Wakefield House
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Rehabilitation (illness/injury)
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds117
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2022-07-14
- Activities programmeThe home maintains its communal areas and bedrooms to a good standard of cleanliness, according to families. Food is prepared on-site, and there's access to garden spaces where residents can spend time outdoors. Entertainment events happen throughout the year.
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors often mention feeling welcomed when they arrive, with reception staff remembered for their warm approach. The home appears clean and fresh when families visit, which can offer reassurance during those first nervous tours. Regular activities like music sessions, gardening and film clubs give structure to residents' days.
Based on 30 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare70
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2022-07-14 · Report published 2022-07-14 · Inspected 6 times in the last three years
Is this home safe?
{"found":"Inspectors rated Priscilla Wakefield House Good for safety at the April 2024 assessment. The published report does not include specific observations about staffing ratios, falls management, medicines handling, or infection control practices. The home had previously been rated Requires Improvement, meaning earlier safety concerns were identified and addressed before this assessment. No specific incidents or enforcement actions are noted in the available text.","quotes":[],"family_meaning":"A Good safety rating means inspectors were satisfied that the home met the required standard in this area, but the published findings do not give you the detail you need to feel fully confident. Good Practice research consistently identifies night staffing as the point where safety most commonly slips in large care homes. With 117 beds, the number of staff on overnight matters a great deal. Our family review data also shows that attentive staffing is one of the top signals families look for. The home's improvement from Requires Improvement is encouraging, but you should ask directly about what changed and how it is being maintained.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that night-time staffing ratios and reliance on agency staff are two of the strongest predictors of safety incidents in nursing homes. Homes that maintain a stable, permanent team perform consistently better on safety indicators.","watch_out":"Ask the manager to show you the actual staffing rota for last week, not the planned template. Count how many permanent carers versus agency staff worked each night shift across the home, and ask what the minimum overnight staffing level is for 117 beds."}
Is the care effective?
{"found":"The Effective domain was rated Good at the April 2024 inspection. The published report does not include specific evidence about the quality of care plans, how frequently they are reviewed, whether families are involved in reviews, or the content of dementia training provided to staff. The home provides nursing care and rehabilitation as well as dementia care, which requires staff with a range of specialist skills. No detail about GP access frequency or medicines reviews is included in the available text.","quotes":[],"family_meaning":"Effectiveness in a care home means staff know your parent as an individual and have the training and information to act on that knowledge. Care plans should be living documents, updated as your parent's condition changes, not paperwork completed on admission and filed away. Our Good Practice evidence base, drawing on 61 studies, identifies regular care plan review and meaningful family involvement as two of the strongest markers of effective dementia care. The Good rating suggests the home met this standard, but you should ask to see how this works in practice. For a home of this size, with both nursing and dementia specialisms, the depth of staff training is particularly important.","evidence_base":"The Leeds Beckett rapid evidence review found that care plans used as active, regularly updated reference tools, rather than static admission documents, are associated with significantly better outcomes for people living with dementia. Family involvement in review meetings strengthens the accuracy of these plans.","watch_out":"Ask how often your parent's care plan would be formally reviewed and whether you would be invited to contribute. Then ask what dementia-specific training all care staff have completed in the past 12 months and request an example of the training content."}
Is this home caring?
{"found":"The Caring domain was rated Good at the April 2024 inspection. The published report includes no direct quotes from residents or relatives and no specific inspector observations about how staff interact with the people who live there. The home cares for adults with dementia, physical disabilities, and those undergoing rehabilitation, meaning staff need to adapt their communication and approach to a wide range of needs. The Good rating indicates inspectors were satisfied with what they observed, but no detail is available in the published text.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, cited in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. These are the qualities that matter most to families choosing a home for a parent, and they are also the hardest to assess from a published report alone. The absence of specific observations or resident quotes in this report means you cannot rely on the inspection text to tell you what the atmosphere feels like. Good Practice research highlights that for people with advanced dementia, non-verbal communication, tone of voice, pace, and touch, matters as much as spoken words. You need to see this for yourself on a visit.","evidence_base":"The IFF Research and Leeds Beckett evidence review found that person-led care, where staff know and use individual preferences, histories, and communication styles, is associated with lower rates of distress and better quality of life for people living with dementia. This requires stable staffing, not just good intentions.","watch_out":"During your visit, stand quietly in a corridor or communal area for ten minutes and watch how staff speak to residents. Are they crouching to eye level, using the person's preferred name, and moving without hurry? This is more revealing than anything a manager will tell you in a meeting."}
Is the home responsive?
{"found":"The Responsive domain was rated Good at the April 2024 inspection. The published report contains no specific detail about the activities programme, how one-to-one engagement is provided to residents who cannot join group sessions, how end-of-life care is planned, or how the home responds to individual preferences and complaints. The home serves a diverse population including people with dementia, physical disabilities, and those in rehabilitation, each of whom will have very different needs for engagement and stimulation.","quotes":[],"family_meaning":"Activities and engagement are cited in 21.4% of positive family reviews, and resident happiness, which includes feeling settled, content, and purposefully occupied, appears in 27.1%. For a parent with dementia, what happens between personal care moments matters enormously. Good Practice research consistently shows that group activities alone are insufficient: people with moderate to advanced dementia benefit most from individual, tailored engagement, including familiar household tasks, sensory activities, and one-to-one conversation. The Good rating is reassuring, but the published findings give you no evidence of what this actually looks like at Priscilla Wakefield House. Ask to see the reality, not the planned schedule.","evidence_base":"The Leeds Beckett rapid evidence review identified Montessori-based and task-led individual activities, where people with dementia are engaged in familiar, purposeful actions rather than passive group entertainment, as among the strongest evidence-based approaches for wellbeing and reduced distress.","watch_out":"Ask the activities coordinator to show you the actual record of what happened last week, not the planned programme. Specifically ask what provision exists for residents who cannot leave their room or join group sessions, and how often they receive one-to-one time."}
Is the home well-led?
{"found":"The Well-led domain was rated Good at the April 2024 inspection. The home is run by Magicare Limited. Mrs Sue Ann Barbara Nnamani is the registered manager and Mr Mitesh Dhanak is the nominated individual. Both are named in the published findings. The home improved from Requires Improvement to Good, which indicates that leadership identified and addressed earlier concerns over the inspection period. No specific detail about management culture, staff empowerment, governance systems, or how the home handles complaints is included in the available text.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of quality trajectory in care homes. The fact that this home moved from Requires Improvement to Good across all five domains suggests the management team has been effective at driving improvement. Communication with families is cited in 11.5% of positive reviews in our data, and management visibility in 23.4%. What you want to know is whether the registered manager is a regular presence on the floor, whether staff feel able to raise concerns, and whether families can reach someone in authority quickly when something is wrong. The improvement trajectory is positive, but with a 117-bed home, the culture across all shifts and units needs scrutiny.","evidence_base":"The IFF Research and Leeds Beckett evidence review found that leadership stability, specifically a consistent registered manager with a clear vision and the ability to empower staff at all levels, is more predictive of sustained quality than any single policy or procedure.","watch_out":"Ask how long the current registered manager has been in post and whether she is typically on site during the week. Then ask what changed between the Requires Improvement rating and the current Good rating: a specific, detailed answer suggests genuine reflective leadership, while a vague one warrants further probing."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home cares for younger adults under 65 with physical disabilities as well as older residents. They accept people living with dementia and have experience supporting those with complex physical care needs.. Gaps or open questions remain on For residents with dementia, the home provides specialist support within their general care programme. Families considering dementia care here should ask specific questions about fall prevention measures and how staff manage the particular challenges dementia can bring. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Priscilla Wakefield House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection report provides very limited specific detail, so most scores reflect the Good rating rather than rich observed evidence.
Homes in London typically score 68–82.The three-lens summary
What families tell us
Visitors often mention feeling welcomed when they arrive, with reception staff remembered for their warm approach. The home appears clean and fresh when families visit, which can offer reassurance during those first nervous tours. Regular activities like music sessions, gardening and film clubs give structure to residents' days.
What inspectors have recorded
While some families report quick responses when they raise concerns, others describe struggling to get clear information about their relative's care. Communication between staff shifts appears inconsistent, with some families finding they need to repeat important information. The home employs qualified nurses around the clock, though families report staffing can be stretched at busy times.
How it sits against good practice
Every family's experience is different, and asking detailed questions during your visit can help you understand if this is the right place for your loved one.
Worth a visit
Priscilla Wakefield House, on Rangemoor Road in Tottenham, was rated Good across all five inspection domains at its most recent assessment in April 2024, with findings published in January 2025. This is a significant improvement from a previous rating of Requires Improvement, and it suggests the home's leadership identified problems, acted on them, and demonstrated sustained improvement to inspectors. The home specialises in nursing care, rehabilitation, dementia, and physical disabilities across 117 beds, catering for both adults over and under 65. The main limitation of this report is that the published inspection text is very brief and contains almost no specific observations, direct quotes from residents or relatives, or detailed evidence about day-to-day life in the home. A Good rating is genuinely positive, but it tells you the home met the required standard rather than giving you a picture of what it feels like to live there. Before making a decision, visit in person during a weekday morning, ask to meet the registered manager, and use the checklist questions below, particularly around night staffing levels, agency staff usage, dementia training, and how the home communicates with families.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Priscilla Wakefield House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Round-the-clock nursing and regular activities in North London
Nursing home,rehabilitation (illness/injury) in London: True Peace of Mind
Choosing the right care can feel overwhelming when you're worried about getting it wrong. Priscilla Wakefield House in London offers 24-hour nursing care alongside physical disability support and dementia care. The home runs a programme of activities and outings that families say help residents stay engaged.
Who they care for
The home cares for younger adults under 65 with physical disabilities as well as older residents. They accept people living with dementia and have experience supporting those with complex physical care needs.
For residents with dementia, the home provides specialist support within their general care programme. Families considering dementia care here should ask specific questions about fall prevention measures and how staff manage the particular challenges dementia can bring.
Management & ethos
While some families report quick responses when they raise concerns, others describe struggling to get clear information about their relative's care. Communication between staff shifts appears inconsistent, with some families finding they need to repeat important information. The home employs qualified nurses around the clock, though families report staffing can be stretched at busy times.
The home & environment
The home maintains its communal areas and bedrooms to a good standard of cleanliness, according to families. Food is prepared on-site, and there's access to garden spaces where residents can spend time outdoors. Entertainment events happen throughout the year.
“Every family's experience is different, and asking detailed questions during your visit can help you understand if this is the right place for your loved one.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
