Clarendon House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds23
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2021-07-03
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
What strikes families most is how staff learn what makes each resident tick — their favourite songs, their past interests, the little things that spark a smile. There's a proper programme of activities too, from music sessions to visits from therapy dogs, with something happening most days.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2021-07-03
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the May 2021 inspection. This domain covers training, care planning, nutrition, and access to healthcare. Dementia is listed as a specialism, which means inspectors will have looked at whether staff training and care planning reflected the needs of people living with dementia. No specific findings, examples, or quotes were included in the published summary. The published text does not confirm how often care plans are reviewed or whether families are involved in that process.Is this home caring?
The Caring domain was rated Good at the May 2021 inspection. This domain covers staff warmth, dignity, respect, and independence. A Good rating here indicates inspectors were satisfied with the quality of interactions they observed. No specific observations, resident quotes, or staff behaviours were recorded in the published summary. This means it is not possible to confirm particular practices, such as whether staff use preferred names or allow unhurried time for residents.Is the home responsive?
The Responsive domain was rated Good at the May 2021 inspection. This domain covers activities, individualised engagement, and end-of-life care. The home's dementia specialism means inspectors will have considered whether activities were suitable for people at different stages of dementia. No specific examples of activities, individual engagement programmes, or end-of-life arrangements were recorded in the published summary. The absence of specific detail makes it difficult to assess the depth of provision from the published text alone.Is the home well-led?
The Well-led domain was rated Good at the May 2021 inspection. A named registered manager, Miss Tracey Bates, and a nominated individual, Mr Abbas Nurmohamead, are identified in the inspection record. The presence of named, accountable individuals in both roles is a positive structural indicator. No further detail about the management culture, staff feedback mechanisms, or governance processes was included in the published summary. The inspection was conducted in May 2021, so leadership continuity since that date is worth confirming.
Source: CQC inspection report →
What the evidence base says
The home cares for people over 65 and under 65, with particular experience in dementia care. Their approach to dementia care focuses on maintaining residents' interests and abilities. The environment and activities are designed to work with, not against, the changes dementia brings. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clarendon House received a Good rating across all five inspection domains in May 2021, which is a positive foundation. However, the published inspection text contains very limited specific detail, so scores reflect confirmed ratings rather than rich observed evidence.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
What strikes families most is how staff learn what makes each resident tick — their favourite songs, their past interests, the little things that spark a smile. There's a proper programme of activities too, from music sessions to visits from therapy dogs, with something happening most days.
What inspectors have recorded
The team here seems to understand that good care means building real relationships. Staff get to know residents properly, and that continuity shows — families mention how the management even stays in touch after a resident passes away, which says something about the kind of place this is.
How it sits against good practice
It's the kind of place where your mum might rediscover her love of music, or your dad might find new friends who understand what he's going through.
Worth a visit
Clarendon House on Birmingham Road, Coventry, was rated Good across all five inspection domains at its last inspection in May 2021. That rating was reviewed against available data in July 2023 and no concerns were identified at that stage. The home is registered to support up to 23 people, including adults living with dementia, and is led by a named registered manager and nominated individual. The main limitation here is that the published inspection summary contains very little specific detail. Ratings tell you the inspector's overall judgement, but they do not tell you whether staff know your parent's preferred name, what happens on the dementia unit after 8pm, or how the home communicates with families. The inspection also took place in 2021, which means the evidence is now over three years old. Before visiting, prepare a list of specific questions, particularly around night staffing levels, how agency use is managed, and what one-to-one support looks like for residents who cannot join group activities.
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In Their Own Words
How Clarendon House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents rediscover joy through music, pampering and companionship
Dedicated residential home Support in Coventry
When you're looking for dementia care that truly understands your loved one, it helps to find somewhere that sees the person behind the condition. Clarendon House in Coventry seems to get this right. Families talk about watching their relatives settle into contentment here, often after difficult transitions elsewhere.
Who they care for
The home cares for people over 65 and under 65, with particular experience in dementia care.
Their approach to dementia care focuses on maintaining residents' interests and abilities. The environment and activities are designed to work with, not against, the changes dementia brings.
“It's the kind of place where your mum might rediscover her love of music, or your dad might find new friends who understand what he's going through.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Clarendon House received a Good rating across all five inspection domains in May 2021, which is a positive foundation. However, the published inspection text contains very limited specific detail, so scores reflect confirmed ratings rather than rich observed evidence.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
What strikes families most is how staff learn what makes each resident tick — their favourite songs, their past interests, the little things that spark a smile. There's a proper programme of activities too, from music sessions to visits from therapy dogs, with something happening most days.
What inspectors have recorded
The team here seems to understand that good care means building real relationships. Staff get to know residents properly, and that continuity shows — families mention how the management even stays in touch after a resident passes away, which says something about the kind of place this is.
How it sits against good practice
It's the kind of place where your mum might rediscover her love of music, or your dad might find new friends who understand what he's going through.
Worth a visit
Clarendon House on Birmingham Road, Coventry, was rated Good across all five inspection domains at its last inspection in May 2021. That rating was reviewed against available data in July 2023 and no concerns were identified at that stage. The home is registered to support up to 23 people, including adults living with dementia, and is led by a named registered manager and nominated individual. The main limitation here is that the published inspection summary contains very little specific detail. Ratings tell you the inspector's overall judgement, but they do not tell you whether staff know your parent's preferred name, what happens on the dementia unit after 8pm, or how the home communicates with families. The inspection also took place in 2021, which means the evidence is now over three years old. Before visiting, prepare a list of specific questions, particularly around night staffing levels, how agency use is managed, and what one-to-one support looks like for residents who cannot join group activities.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Clarendon House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Clarendon House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where residents rediscover joy through music, pampering and companionship
Dedicated residential home Support in Coventry
When you're looking for dementia care that truly understands your loved one, it helps to find somewhere that sees the person behind the condition. Clarendon House in Coventry seems to get this right. Families talk about watching their relatives settle into contentment here, often after difficult transitions elsewhere.
Who they care for
The home cares for people over 65 and under 65, with particular experience in dementia care.
Their approach to dementia care focuses on maintaining residents' interests and abilities. The environment and activities are designed to work with, not against, the changes dementia brings.
Management & ethos
The team here seems to understand that good care means building real relationships. Staff get to know residents properly, and that continuity shows — families mention how the management even stays in touch after a resident passes away, which says something about the kind of place this is.
The home & environment
The home itself feels welcoming and well-kept, according to both families and visiting professionals. Everything's clean and thoughtfully arranged, creating an atmosphere that helps residents feel at ease rather than institutionalised.
“It's the kind of place where your mum might rediscover her love of music, or your dad might find new friends who understand what he's going through.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
