Dementia Care Home

Selwyn Court

1-3 Bilston Lane, Willenhall, West Midlands, WV13 2QF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds37
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Substance misuse problems
  • Last inspected2023-11-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families mention seeing their relatives looking content and secure in their relationships with carers. The whole team, from kitchen staff to senior carers, seems to work together to understand what each person needs.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare65
  • Management & leadership74
  • Resident happiness68
Section 02

What inspectors found

Inspected 2023-11-02

  • Is this home safe?

    Good
    The Safe domain was rated Good at the October 2023 inspection, an improvement from the previous Requires Improvement rating. This suggests inspectors found that risks to people living at the home were being managed adequately at the time of the visit. No specific concerns about falls management, medicines, or infection control are recorded in the published summary. The absence of detail makes it difficult to identify exactly what changed since the previous inspection to achieve this improvement.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good, suggesting that inspectors found care planning, staff training, and healthcare access to be satisfactory. Dementia, learning disabilities, and physical disabilities are all listed as specialisms, which implies the home is expected to demonstrate competence across significantly different care needs. No specific detail about training content, GP access arrangements, or how care plans are written and reviewed is included in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good, which covers staff warmth, dignity, respect, and the degree to which people are treated as individuals. No specific observations from this inspection such as staff using preferred names, knocking before entering rooms, or responding calmly to distress are included in the published text. The absence of quotes from residents or families means it is not possible to say how the Good rating was earned in specific terms.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good, covering activities, individual engagement, end-of-life care, and how well the home responds to complaints. No specific activity programmes, examples of individual engagement, or end-of-life care arrangements are described in the published summary. The home's broad specialism profile, covering dementia, learning disabilities, physical disabilities, and substance misuse, makes responsive, tailored care especially complex to deliver.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good, and the inspection names a registered manager and a nominated individual responsible for governance. The improvement from Requires Improvement to Good across all five domains suggests that leadership has driven meaningful change since the previous inspection. No detail about management visibility, staff culture, complaint handling, or quality monitoring processes is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home cares for adults both under and over 65, including those living with dementia, learning disabilities, physical disabilities and substance misuse issues. Selwyn Court includes dementia care among its specialisms, supporting residents with varying stages of memory loss alongside their other care services. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Selwyn Court has improved from Requires Improvement to a Good rating across all five inspection domains, which is a meaningful step forward. However, the published inspection report contains very limited specific detail, so scores reflect the positive direction of travel rather than confirmed strengths backed by direct observations or testimony.

Homes in West Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families mention seeing their relatives looking content and secure in their relationships with carers. The whole team, from kitchen staff to senior carers, seems to work together to understand what each person needs.

Lens 02

What inspectors have recorded

During difficult times, including end-of-life care, families have found staff emotionally present and supportive. However, there have been serious concerns raised about care standards that resulted in regulatory investigations.

Lens 03

How it sits against good practice

If you're considering Selwyn Court, visiting will help you understand whether it feels right for your family member.

DCC Recommendation

Worth a visit

Selwyn Court, in Willenhall, was rated Good across all five inspection domains at its most recent inspection in October 2023, published 2 November 2023. This is a meaningful improvement from its previous Requires Improvement rating and signals that the home has addressed whatever concerns prompted that earlier result. The home cares for up to 37 people across a broad range of needs including dementia, physical disabilities, and learning disabilities, which makes consistent, skilled care especially important. The main limitation of this report is that the published inspection summary contains very little specific detail. There are no direct observations of staff interactions, no resident or family quotes, and no figures on staffing ratios or activity programmes. That absence of detail makes it hard to assess how the Good rating was earned in practice. On a visit, ask to see last week's actual staffing rota (not the template) to check night cover and agency reliance, and ask what specific adjustments are made for residents with dementia compared with those who have learning disabilities or physical disabilities.

The three questions to ask when you visit

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In Their Own Words

How Selwyn Court describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Selwyn Court says about itself

Where genuine bonds help residents feel secure through life's changes

Residential home in Willenhall: True Peace of Mind

When families describe the care at Selwyn Court in Willenhall, they often talk about how settled their loved ones become. This West Midlands home supports people with various needs, and families have noticed how staff build real connections with residents rather than just completing tasks.

Care & specialisms

Who they care for

    The home cares for adults both under and over 65, including those living with dementia, learning disabilities, physical disabilities and substance misuse issues.

    How they describe their dementia care

    Selwyn Court includes dementia care among its specialisms, supporting residents with varying stages of memory loss alongside their other care services.

    “If you're considering Selwyn Court, visiting will help you understand whether it feels right for your family member.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    The 8 Things Real Families Say About Dementia Care Homes

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    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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