Norton Grange Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds29
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Physical disabilities, Sensory impairment
- Last inspected2023-03-02
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2023-03-02
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2023 inspection. This domain covers training, care planning, healthcare access, nutrition, and the involvement of external professionals. The published report does not include specific observations about care plan content, GP access arrangements, or food quality. Staff training in dementia care is not discussed. No quotes from staff or families about effectiveness of care were published.Is this home caring?
The Caring domain was rated Good at the February 2023 inspection. This domain assesses whether staff treat people with kindness, dignity, and respect, and whether people's independence is supported. The published report does not include inspector observations of staff interactions, quotes from residents about how they feel, or specific examples of dignity practice. No detail about use of preferred names, unhurried pace, or response to distress was published.Is the home responsive?
The Responsive domain was rated Good at the February 2023 inspection. This domain covers activities, individual engagement, response to complaints, and end-of-life care. The home lists dementia, learning disabilities, physical disabilities, and sensory impairment as specialisms, suggesting it aims to meet diverse needs. The published report does not include an activity schedule, any description of individual engagement, or details of how end-of-life care is approached. No information about one-to-one activities for people who cannot join groups was published.Is the home well-led?
The Well-led domain was rated Good at the February 2023 inspection. A registered manager, Miss Marie Ann Louise Hall, and a nominated individual, Mr Simon James Badland, are named in the report, indicating an identifiable leadership structure. The published report does not include observations about management visibility, staff culture, governance systems, or how the home responds to feedback and incidents. The monitoring review in July 2023 found no reason to change any rating.
Source: CQC inspection report →
What the evidence base says
The home caters for adults of all ages, including those under 65, and has experience supporting people with sensory impairments, learning disabilities and physical disabilities. Norton Grange also provides specialised dementia care, supporting residents who need extra help with memory and daily living. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Every domain was rated Good at inspection, which is a positive foundation, but the published report contains very little specific detail, so scores sit in the mid-range rather than the top tier. You will need to gather more evidence on a visit.
Homes in West Midlands typically score 68–82.Worth a visit
Norton Grange Nursing and Residential Care Home, at 10-12 Crabmill Lane, Coventry, was rated Good across all five domains at its inspection on 1 February 2023, with the report published in March 2023. A subsequent monitoring review in July 2023 found no reason to change that rating. The home is registered for 29 beds and lists dementia, learning disabilities, physical disabilities, and sensory impairment among its specialisms. A named registered manager and nominated individual were in post at the time of inspection. The main limitation of this report is that very little specific evidence was published. A Good rating is meaningful and reflects inspectors being broadly satisfied, but without direct observations, quotes, or measurable detail it is difficult to form a confident picture of day-to-day life. On a visit, ask to see last week's actual staffing rota (counting permanent versus agency staff, particularly on night shifts), ask what dementia-specific training staff have completed, and request a copy of the activity schedule. Arriving at a mealtime or mid-morning activity will give you the clearest picture of whether the Good rating reflects your parent's daily experience.
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In Their Own Words
How Norton Grange Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Coventry care home balancing tradition with personalised support
Nursing home in Coventry: True Peace of Mind
Norton Grange Nursing & Residential Care Home in Coventry provides residential and nursing care for people with a wide range of needs. The home supports residents with physical disabilities, learning disabilities, and sensory impairments, welcoming both younger and older adults. While the surroundings might feel traditional, the focus remains on meeting individual needs.
Who they care for
The home caters for adults of all ages, including those under 65, and has experience supporting people with sensory impairments, learning disabilities and physical disabilities.
Norton Grange also provides specialised dementia care, supporting residents who need extra help with memory and daily living.
“If you're considering Norton Grange, it's worth visiting to see how they support residents with different needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Every domain was rated Good at inspection, which is a positive foundation, but the published report contains very little specific detail, so scores sit in the mid-range rather than the top tier. You will need to gather more evidence on a visit.
Homes in West Midlands typically score 68–82.Worth a visit
Norton Grange Nursing and Residential Care Home, at 10-12 Crabmill Lane, Coventry, was rated Good across all five domains at its inspection on 1 February 2023, with the report published in March 2023. A subsequent monitoring review in July 2023 found no reason to change that rating. The home is registered for 29 beds and lists dementia, learning disabilities, physical disabilities, and sensory impairment among its specialisms. A named registered manager and nominated individual were in post at the time of inspection. The main limitation of this report is that very little specific evidence was published. A Good rating is meaningful and reflects inspectors being broadly satisfied, but without direct observations, quotes, or measurable detail it is difficult to form a confident picture of day-to-day life. On a visit, ask to see last week's actual staffing rota (counting permanent versus agency staff, particularly on night shifts), ask what dementia-specific training staff have completed, and request a copy of the activity schedule. Arriving at a mealtime or mid-morning activity will give you the clearest picture of whether the Good rating reflects your parent's daily experience.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Norton Grange Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Norton Grange Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Coventry care home balancing tradition with personalised support
Nursing home in Coventry: True Peace of Mind
Norton Grange Nursing & Residential Care Home in Coventry provides residential and nursing care for people with a wide range of needs. The home supports residents with physical disabilities, learning disabilities, and sensory impairments, welcoming both younger and older adults. While the surroundings might feel traditional, the focus remains on meeting individual needs.
Who they care for
The home caters for adults of all ages, including those under 65, and has experience supporting people with sensory impairments, learning disabilities and physical disabilities.
Norton Grange also provides specialised dementia care, supporting residents who need extra help with memory and daily living.
Management & ethos
Staff respond quickly when residents need assistance in their rooms, with attentive service during mealtimes. The team works to ensure residents receive the support they need, though families might want to ask about staffing arrangements during communal dining times.
“If you're considering Norton Grange, it's worth visiting to see how they support residents with different needs.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
