Tremethick House Care Home

What families say

Based on 5 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth55
• Compassion & dignity58
• Cleanliness55
• Activities & engagement35
• Food quality50
• Healthcare58
• Management & leadership65
• Resident happiness55

What inspectors found

Inspected 2018-12-21 · Report published 2018-12-21 · Inspected 1 times in the last three years

• Is this home safe?

  Good

  {"found":"Safe was rated Good at the November 2020 inspection. This typically means inspectors were satisfied that risks to residents were identified and managed, that medicines were administered safely, and that staffing numbers were broadly adequate. No specific observations, incident data, or staffing ratios are recorded in the published summary. The home cares for people with dementia, physical disabilities, and sensory impairments, all of which require careful risk management.","quotes":[],"family_meaning":"A Good safety rating is reassuring as a baseline, but the published text gives you very little to examine in detail. Good Practice research consistently identifies night staffing as the point where safety is most likely to slip in a residential home. With 42 residents across several specialism groups, the question of how many staff are on duty overnight and how often agency staff cover those shifts is one you should ask directly. Families in our review data who raised concerns about safety most often described not knowing who was looking after their parent on a given night.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review (2026) found that agency reliance and low night staffing ratios were among the most consistent predictors of safety incidents in residential dementia care settings.","watch_out":"Ask the manager to show you the actual staffing rota from last week, not the template. Count how many permanent staff versus agency names appear on night shifts, and ask what the minimum staffing level is overnight for 42 residents."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"Effective was rated Good at the November 2020 inspection. This domain covers training, care planning, healthcare access, and nutrition. No specific examples of care plan quality, dementia training content, GP access arrangements, or food quality are recorded in the published summary. Dementia is a declared specialism, which means inspectors would have been expected to check whether staff had relevant training, but no detail about what that training covered is available.","quotes":[],"family_meaning":"For your parent living with dementia, the quality of care planning and dementia training matters enormously. Good Practice evidence shows that care plans work best as living documents, updated regularly and informed by what the person can still do rather than only what they can no longer do. A Good rating for Effective suggests this was broadly in place in 2020, but the inspection is now more than four years old. Food quality is one of the most reliable everyday signals of genuine care, and it is not mentioned at all in the available text. Visit at a mealtime if you can.","evidence_base":"The Leeds Beckett rapid evidence review (2026) found that regular, structured reviews of care plans that include family input are associated with better outcomes for people living with dementia, particularly in managing behaviour and maintaining independence.","watch_out":"Ask the manager when your parent's care plan would first be drawn up, who contributes to it, and how often it is reviewed. Ask to see an example of a completed care plan (anonymised) to judge whether it reflects a real person or reads like a checklist."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"Caring was rated Good at the November 2020 inspection. This domain covers staff warmth, dignity, privacy, and whether residents' independence is supported. No specific inspector observations, resident quotes, or relative testimony are recorded in the available published text. Staff warmth and compassion are the highest-weighted themes in our family review data, so the absence of specific examples here is a gap worth addressing on a visit.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. A Good rating for Caring is a positive signal, but without specific observations or quotes from the inspection, you cannot be certain what inspectors actually saw. Good Practice research shows that non-verbal communication, the pace at which a carer moves, whether they make eye contact, whether they knock before entering a room, matters as much as what staff say to people with dementia. Observe these small details yourself.","evidence_base":"The IFF Research rapid evidence review (2026) found that non-verbal and paralinguistic cues, tone, pace, and physical presence, are among the most important determinants of wellbeing for people with advanced dementia who have limited verbal communication.","watch_out":"When you visit, watch how staff move through the corridors and communal areas. Do they stop to acknowledge residents, or do they walk past without eye contact? Do they use the resident's preferred name without being prompted? These small moments are the most reliable signal of the culture in a home."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Requires improvement

  {"found":"Responsive was rated Requires Improvement at the November 2020 inspection. This is the one domain where inspectors found the home was not meeting the required standard. The published summary does not describe what specific failures were found. The Responsive domain covers whether activities are varied and meaningful, whether individuals' preferences are met, whether complaints are handled well, and whether end-of-life care is planned. A monitoring review in July 2023 did not trigger a re-inspection, which suggests no urgent concerns were raised, but the original rating has not been formally upgraded.","quotes":[],"family_meaning":"A Requires Improvement rating for Responsive is the most significant concern in this report for families considering placing a parent here, particularly one living with dementia. Activities and engagement are valued by 21.4% of families in our positive review data, and resident happiness is mentioned in 27.1%. Good Practice evidence shows that people with dementia benefit from tailored, individual activities, not just group sessions, and that meaningful engagement, including everyday tasks like folding, sorting, or gardening, reduces distress and supports identity. The inspection is now over four years old, so the home may have improved, but you need to see that evidence directly.","evidence_base":"The Leeds Beckett rapid evidence review (2026) found strong evidence that Montessori-based and task-oriented individual activities reduce agitation and improve quality of life for people with moderate to severe dementia, compared to group-only activity programmes.","watch_out":"Ask the manager specifically: what did the 2020 inspection find in the Responsive domain, and what concrete changes were made as a result? Then ask to see the current activity schedule and ask how staff spend time with residents who cannot join group activities, particularly those with advanced dementia."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"Well-led was rated Good at the November 2020 inspection. The home is run by Anson Care Services Limited, with Miss Samantha Hutchens as registered manager and Mrs Mary Allison Anson as nominated individual. A named, registered manager is in post, which is a basic but important governance requirement. No specific detail about the manager's visibility, staff culture, complaints handling, or governance systems is recorded in the published summary.","quotes":[],"family_meaning":"Good leadership is one of the strongest predictors of consistent quality in a care home. Our review data shows that management and communication with families account for 23.4% and 11.5% of positive reviews respectively. A Good rating for Well-led in 2020 is a positive sign, but leadership can change. Good Practice evidence shows that stability of management predicts quality trajectory more reliably than any single inspection finding. The key question is whether the same manager who was in post in 2020 is still there, and whether staff feel confident to raise concerns.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review (2026) found that leadership stability and a culture where staff can speak up without fear of reprisal are among the strongest structural predictors of care quality over time.","watch_out":"Ask the manager directly how long they have been in post and whether they are usually on site during the day. Ask a member of staff (not management) whether they feel comfortable raising a concern about a resident's care. Their response, and their body language, will tell you a great deal."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team here supports people with various needs including dementia, physical disabilities and sensory impairments. They also care for younger adults under 65 who need residential support.. Gaps or open questions remain on While dementia care is offered at Tremethick House, families considering this support might want to visit and discuss the specific approaches used with residents living with memory loss. — areas worth probing directly during a visit.