Care home in York, YO32 4AA, Yorkshire & Humberside
New Lodge
Friendly staff and pleasant grounds in York's sheltered community
Families visiting New Lodge in York often comment on the warm welcome they receive from staff and the well-kept outdoor spaces. The home provides care for adults of all ages, including those living with dementia, mental health conditions, and physical disabilities. With sheltered apartments featuring kitchenettes and various communal spaces, residents have opportunities to maintain some independence while receiving support.
New Lodge is a care home near York in the Yorkshire & Humberside. Friendly staff and pleasant grounds in York's sheltered community
Specialist Focus
For residents living with dementia, the home's secure perimeter and door access systems provide safety while the structured activities help maintain social connections.
New Lodge cares for both younger and older adults with various needs, including dementia, mental health conditions, physical disabilities, and sensory impairments.
Staff and Management
The core care team are described as caring and attentive to residents' needs. However, some concerns have been raised about agency staff not always having the right training, and there have been questions about how resident feedback is handled.
What People Say
The outdoor spaces at New Lodge include several seating areas where residents can enjoy fresh air and gardens. Inside, there's a garden room, activity room, and TV lounge for different interests. The apartments themselves are spacious with kitchenettes that allow residents to make drinks and snacks for visitors.
Visitors describe being greeted warmly by staff, and residents speak of a calm atmosphere throughout the home. The communal areas feel light and airy, and people mention forming friendships with other residents through shared activities and social time together.
Summing Up
If you're considering New Lodge for someone you care about, visiting in person will give you the best sense of whether it feels right.
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