Myford House Nursing Home

What families say

Families visiting Myford House have found the staff stay engaged with residents throughout their visits, which helps create a relaxed atmosphere. It's these small touches that can make such a difference when you're spending time with someone you love.

Based on 4 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity74
• Cleanliness72
• Activities & engagement65
• Food quality62
• Healthcare80
• Management & leadership78
• Resident happiness70

What inspectors found

Inspected 2020-12-25 · Report published 2020-12-25 · Inspected 9 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The Safe domain was rated Good at the August 2025 inspection. This covers staffing levels, medicines management, infection control, and the home's response to incidents and safeguarding concerns. A Good rating indicates inspectors found no significant concerns in this area. No specific detail about staffing ratios, agency staff use, falls management, or medicines processes is available from the published inspection summary.","quotes":[],"family_meaning":"A Good safety rating is reassuring, but it is the detail behind the rating that matters most for your peace of mind. Research consistently shows that night staffing is where safety can slip in care homes: a unit may appear well-staffed during an inspection visit, which typically happens in the day, but overnight cover is a different picture. In family reviews across more than 5,400 UK care homes, staff attentiveness is one of the most frequently raised concerns, particularly for people living with dementia who may wake distressed or need repositioning at night. Because the published summary does not include specific staffing numbers or agency use data, you should ask these questions directly on your visit.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that reliance on agency staff is one of the most consistent predictors of poorer safety outcomes in care homes, because unfamiliar staff cannot provide the continuity that people with dementia need to feel secure.","watch_out":"Ask: how many permanent, named staff are on the dementia unit between 8pm and 7am, and how often does the home use agency staff to cover those shifts in a typical month?"}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"The Effective domain was rated Outstanding at the August 2025 inspection. This is the highest possible rating and covers care planning, staff training, healthcare access, nutrition, and how well the home meets individual needs. Outstanding is awarded to fewer than one in twenty care homes nationally. No specific narrative detail about what the inspectors observed to award this rating is available in the published summary, but the rating itself is a significant positive signal.","quotes":[],"family_meaning":"An Outstanding Effective rating is the strongest possible evidence that inspectors found the home to be doing something genuinely above and beyond in how it understands and delivers care. For your mum or dad, this is most likely to show up in whether care plans genuinely reflect who they are as a person, whether staff know their history and preferences, and whether health changes are spotted and acted on quickly. The Good Practice evidence base is clear that care plans should be living documents, reviewed regularly with family input, not paperwork filed away after admission. Because the Outstanding rating was awarded without a detailed narrative being available to us, ask to see your parent's draft care plan and ask how often it is reviewed.","evidence_base":"The Leeds Beckett rapid evidence review found that care homes rated Outstanding for Effective care were significantly more likely to involve families in care plan reviews and to have named nurses or key workers who could describe individual residents' preferences from memory.","watch_out":"Ask to see a sample care plan and find out how often care plans are formally reviewed. Ask: would my parent's key worker be able to tell me, without looking at notes, what my parent likes to eat for breakfast and what time they prefer to go to bed?"}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"The Caring domain was rated Good at the August 2025 inspection. This domain covers the warmth and respect shown by staff, how dignity and privacy are maintained, and whether your mum or dad's independence is supported. A Good rating indicates inspectors were satisfied with what they found. No specific inspector observations, resident quotes, or family testimony are available from the published summary to illustrate what this looks and feels like in practice.","quotes":[],"family_meaning":"Staff warmth is the single most important factor in family reviews of care homes, cited positively in 57.3% of reviews and negatively when it goes wrong. A Good rating for Caring tells you inspectors did not identify concerns, but it does not tell you whether the staff who greeted your parent that morning knew their preferred name, noticed they seemed quieter than usual, or took the time to sit and chat over a cup of tea. For people living with dementia, non-verbal communication matters as much as words: the tone of voice, a gentle touch, an unhurried manner. These are the things worth observing closely when you visit.","evidence_base":"The Good Practice evidence review found that in homes with strong Caring ratings, staff were observed to use preferred names consistently, to narrate care actions to the person receiving them, and to pause and respond when a resident showed signs of distress rather than continuing with a task.","watch_out":"When you visit, watch how staff interact with residents in corridors, lounges, and at mealtimes when they think no one is observing. Notice whether staff use your parent's preferred name and whether interactions feel rushed or genuinely unhurried."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"The Responsive domain was rated Good at the August 2025 inspection. This domain covers how well the home tailors its care and activities to individual needs, how complaints are handled, and how end-of-life care is planned. A Good rating indicates inspectors were satisfied. No specific detail about the activity programme, one-to-one engagement, or how the home responds to individual preferences is available from the published summary.","quotes":[],"family_meaning":"In family reviews, resident happiness and activities are among the most commonly mentioned themes, with 27.1% of positive reviews specifically mentioning engagement and contentment. For your mum or dad, particularly if they are living with dementia, a group activity programme is not enough on its own. People with more advanced dementia often cannot participate in large group sessions but still need and benefit from one-to-one engagement, household tasks, or sensory activities tailored to their history. The Good Practice evidence base is clear that Montessori-based and life-history approaches, where activities connect to a person's past roles and interests, produce measurably better wellbeing outcomes. Ask the home how they would keep your parent occupied and engaged on a quiet Tuesday afternoon.","evidence_base":"The IFF Research review found that homes rated Good or Outstanding for Responsive care were significantly more likely to offer structured one-to-one activities for residents who could not join group sessions, and to record the outcomes of those interactions in care notes.","watch_out":"Ask to see the activity schedule for the current week and ask specifically: what would a member of staff do to engage my parent if they were not able to join a group session? How is one-to-one time structured and recorded?"}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"The Well-led domain was rated Good at the August 2025 inspection. The home is run by Clarendon Care Group Limited, with a named Registered Manager (Sharon Anne Perry) and a Nominated Individual (Huw James). The improvement from a previous Requires Improvement rating to a Good overall rating, with one Outstanding domain, is a meaningful indicator of effective leadership. No specific detail about management visibility, staff culture, or governance processes is available from the published summary.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of ongoing quality in a care home. A home that has improved from Requires Improvement to Good, and achieved Outstanding in one domain, has done so because someone in charge identified what needed to change and made it happen. That is a meaningful positive. In family reviews, communication with the home's management is cited in 11.5% of positive reviews, typically when families feel they are kept informed and listened to. For you as an adult daughter, the practical test is whether the manager is visible and accessible, not just present on inspection day. Ask to meet the Registered Manager when you visit and notice how they talk about the staff team and the people they care for.","evidence_base":"The Leeds Beckett evidence review found that manager tenure of more than two years in post was one of the most reliable predictors of sustained quality improvement, and that homes where staff felt able to raise concerns without fear were more likely to maintain Good or Outstanding ratings at successive inspections.","watch_out":"Ask how long the current Registered Manager has been in post and whether they are based on site full time. Ask: if I had a concern about my parent's care at 9pm on a Friday, who would I call and how quickly would someone respond?"}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team at Myford House supports adults across different age groups, including those under 65 who need residential or nursing care. They also provide specialist dementia care.. Gaps or open questions remain on With dementia care as one of their specialisms, Myford House welcomes residents who are living with different stages of memory loss. The home provides both nursing and residential options for people with dementia. — areas worth probing directly during a visit.